Karla Ibarra Alvarado
Atlanta,United States
Summary
Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
2
2
Languages
Work History
General Manager of Food Service
McDonald's Restaurant
Suwanee, GA
08.2019 - 06.2022
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Enhanced business productivity by training 40-45 team members on best practices and protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
General Manager of Food Service
McDonald's Restaurant
Chamblee , GA
06.2015 - 06.2019
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Set schedules for 50 staff by planning and designating shifts and hours
General Manager of Food Service
McDonald's
Dunwoody, GA
08.2007 - 06.2015
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Set schedules for 80-90 staff by planning and designating shifts and hours
Education
High School Diploma -
Plancarte
Morelia, Michoacan, Mexico07.1998
Skills
- Labor and Food Cost Control
- Staffing and Sales Reporting
- Employee Performance Evaluation
- Staff Scheduling
- Safety and Sanitation Standards
- Delegating Assignments and Tasks
- Managing Deliveries
- P&L Responsibility
- Profit Target Achievement
- Budget Administration
- Critical Thinking
- Inventory Management Software
- Work Planning and Prioritizing
Languages
Spanish
Native or Bilingual
Timeline
General Manager of Food Service
McDonald's Restaurant
08.2019 - 06.2022
General Manager of Food Service
McDonald's Restaurant
06.2015 - 06.2019
General Manager of Food Service
McDonald's
08.2007 - 06.2015
High School Diploma -
Plancarte
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