Karla Ingram
Ada,OK
Summary
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.
Overview
18
18
years of professional experience
Work History
Independent Contractor
Self
01.2014 - 12.2023
- Factory work, merchandising, set up and breakdown of events, cleaning residential and business offices, and cleanouts of vacant residencies.
- Home health employee and daycare of children.
- Independent contractor picking up contract work through Instawork and Wonolo.
- Worked with different companies for shift work. Havinga long standing positive history with these companies.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Hospitality Associate
Aramark
10.2021 - 05.2023
- Identified and resolved customer complaints concerning food or lodging.
- Created healthy nutritious menus to serve at important functions.
- Developed and implemented updates to menus and policies in line with changing preferences and goals.
- Strengthened company's business by implementing new marketing plans.
Overnight Security
Cardinal Point Homeland Security Group
01.2020 - 05.2020
- Helped with mail packages for the residents
- Security sweeps for the assisted living center
- Signed in guests
- Answered phones
- Assisted where needed in the building
Overnight Stocker
Walmart
04.2006 - 12.2019
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Asset protection
Housekeeping Support Lead
Park Towers
01.2006 - 09.2008
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Monitored systems in operation and quickly troubleshot errors.
- Utilized ticketing system to track customer requests and prioritize urgent needs.
- Communicated with clients to verify roots and causes of computer problems.
- Occasional apartment remodeling
- Keeping up with general maintenance of the building (dusting, buffing, trash clean up and fire alarm maintenance.
- Thoroughly keeping team members up to date with day to day assignments
Education
GED -
Educational Opportunity Center
Philadelphia, PA05.1995
Skills
- Workload Management
- Deadline Adherence
- Estimations and Quotes
- Scope Definition
- Time Management
- Eager to Learn
- Advanced Communication Skills
- Great Energy to the Workplace
- Operating Advanced Cleaning/Maintenance Machinery
Timeline
Hospitality Associate
Aramark
10.2021 - 05.2023
Overnight Security
Cardinal Point Homeland Security Group
01.2020 - 05.2020
Independent Contractor
Self
01.2014 - 12.2023
Overnight Stocker
Walmart
04.2006 - 12.2019
Housekeeping Support Lead
Park Towers
01.2006 - 09.2008
GED -
Educational Opportunity Center
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