Karla Irving
Oklahoma City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Package Handler
Fedex Ground
Oklahoma City, OK
09.2021 - Current
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Bookkeeper/Tax Preparer
B & M Services
Oklahoma City, OK
01.1993 - Current
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Collaborated with external auditors to facilitate the annual audit process, providing necessary documentation as required.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Maintained and processed invoices, deposits, and money logs.
- Reconciled and corrected issues with financial records.
- Completed tax forms in compliance with legal regulations.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Entered figures using 10-key calculator to compute data quickly.
- Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
- Conducted thorough research to identify potential deductions and credits for clients, maximizing their returns.
- Reduced errors through meticulous review of financial documents and double-checking calculations.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
- Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.
- Facilitated communication between clients and IRS or state tax agencies, resolving discrepancies and ensuring accurate filings.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Maintained compliance by adhering to current tax laws and regulations.
- Calculated estimated tax payments for clients.
- Analyzed financial documents to accurately reflect client information on tax returns.
- Collaborated with clients to answer questions and provide advice on tax matters.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Prepared wide array of returns such as corporate, fiduciary, gift, individual, and private foundation returns.
- Facilitated integration of modern tax software with client accounting software.
Laundry Technician
The Bradford House
Oklahoma City, OK
05.2021 - 11.2022
- Enhanced customer satisfaction by providing timely and efficient laundry services.
- Maintained laundry equipment for optimal performance, resulting in reduced downtime and increased productivity.
- Implemented quality control measures for consistently clean and well-folded linens.
- Streamlined laundry processes, increasing overall efficiency and reducing turnaround times.
- Collaborated with team members to ensure smooth workflow and meet daily quotas.
- Adapted quickly to changing priorities in order to meet deadlines during peak periods of business activity.
- Contributed to a positive work atmosphere by maintaining professional communication with colleagues and supervisors.
- Developed expertise in stain removal techniques for various fabric types, improving garment outcomes after laundering services were provided.
- Kept an organized workspace that minimized errors in processing guest orders while promoting efficiency.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Collected soiled linens and clothing and pretreated stains.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Used irons and iron boards to press clothing, folding and organizing garments.
- Used hydraulic and steam devices to remove wrinkles from garments.
Personal Care Provider
My Parents: Teddy And Betty Bivins
Oklahoma City, OK
11.2017 - 04.2021
- Enhanced client satisfaction by providing personalized care and attention to their specific needs.
- Assisted clients with daily living activities, resulting in improved quality of life and independence.
- Managed medications for both clients, ensuring proper administration and adherence to prescription schedules.
- Developed strong rapport with clients, fostering trust and open communication.
- Collaborated with healthcare professionals to create individualized care plans, addressing each client''s unique requirements.
- Maintained accurate records of client progress, documenting changes in health status or needs for medical review.
- Promoted client safety by identifying potential hazards in the home environment and implementing necessary precautions.
- Provided emotional support to clients during challenging times, offering a listening ear and compassionate presence.
- Facilitated client participation in physical therapy exercises, accelerating recovery from injuries or surgeries.
- Prepared nutritious meals tailored to each client''s dietary preferences or restrictions, promoting overall wellness.
- Performed light housekeeping tasks for clients'' homes, maintaining clean and comfortable living spaces.
- Educated family members on best practices for supporting their loved one''s ongoing personal care needs.
- Responded promptly to emergent situations involving clients'' health or well-being, coordinating care with appropriate medical personnel when necessary.
- Demonstrated flexibility in adapting care strategies according to evolving client needs or preferences.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented vitals, behaviors, and medications in client medical records.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Provided safe mobility support to help patients move around personal and public spaces.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Executive Assistant
B & H Tire Company, Inc
Oklahoma City, OK
10.2009 - 11.2017
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Used advanced software to prepare documents, reports, and presentations.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Used to produce monthly invoices, reports, and other deliverables.
- Organized and coordinated shipping arrangements for truck loads of tires being purchased as well as truck loads being sold to various vendors preparing all documentation for drivers and all invoices with bill of lading for every shipment .
Education
No Degree - Stenographer
Rose State College
Oklahoma City, OKHigh School Diploma -
U S Grant High School
Oklahoma City, OK01-1981
Skills
- Product packing
- Warehouse Safety
- Stacking Packages
- Label Reading
- Sorting Packages
- Adaptability
- Reliability
- Active Listening
- Shipping Documentation
- Truck loading
- Shipping and receiving
- Adaptable to change
- Professional Demeanor
- Problem-solving abilities
- Self Motivation
- Attention to Detail
- Warehouse Logistics
Affiliations
- substitute teacher
- Girl Scout Troop Leader
Timeline
Package Handler
Fedex Ground
09.2021 - Current
Laundry Technician
The Bradford House
05.2021 - 11.2022
Personal Care Provider
My Parents: Teddy And Betty Bivins
11.2017 - 04.2021
Executive Assistant
B & H Tire Company, Inc
10.2009 - 11.2017
Bookkeeper/Tax Preparer
B & M Services
01.1993 - Current
No Degree - Stenographer
Rose State College
High School Diploma -
U S Grant High School