Karla Jacobo
West Columbia,SC
Summary
Dynamic and bilingual professional with a proven track record in customer service and multitasking. Excelled as a Housekeeping Supervisor at Maid 2 Clean, enhancing customer satisfaction through exceptional service and attention to detail. Skilled in both Spanish and English, my professionalism and active listening ensure top-notch client experiences.
Overview
5
5
years of professional experience
Work History
Housekeeping Supervisor
Maid 2 Clean
01.2021 - 02.2022
- Housekeeper/Driver/Supervisor
- Clean, vacuum, and mop customers residences.
- Make sure all customers expectations are taken seriously and completed.
- Receive payments from customers
- Scheduling cleaning services on customers preferred dates/days.
Hostess Manager
San Jose Mexican Restaurant
01.2018 - 04.2020
- Manager/Hostess/Cashier
- Welcome and show customers to seats.
- Attend to customers with a smile and professionalism.
- Receive payments
- Maintain restaurant cleanliness and fulfill daily tasks.
Sales Associate
Boost Mobile
02.2017 - 11.2017
- Sales Customer Service Representative
- Ability to multitask between screens and programs
- Able to make payments, verify, and update information if needed.
- Problem solving, attentive, finding a solution for customer problems.
Education
GED -
Lexington School District 2
West Columbia, SC2024
Skills
- Bilingual fluent in Spanish and English
- Customer service oriented
- Dependable
- Active listener
- Multi-tasking
- Professionalism
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Housekeeping Supervisor
Maid 2 Clean
01.2021 - 02.2022
Hostess Manager
San Jose Mexican Restaurant
01.2018 - 04.2020
Sales Associate
Boost Mobile
02.2017 - 11.2017
GED -
Lexington School District 2
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