Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla Kay

Fort Worth,TX

Summary

Dynamic Luxury Auto Sales Executive with proven expertise in customer engagement, CRM software proficiency, and effective negotiation techniques. Committed to fostering strong client relationships and maximizing sales outcomes through attentive service and detailed product demonstrations.

Overview

2
2
years of professional experience

Work History

Luxury Auto Sales Executive

Bishop Maserati and Alfa Romeo
Fort Worth, Texas
09.2024 - Current
  • Engaged customers by providing detailed information on vehicle features and benefits.
  • Conducted vehicle demonstrations to showcase performance and luxury features.
  • Handled customer inquiries and resolved issues with professionalism and courtesy.
  • Supported follow-up communications with clients to foster relationships and encourage referrals.
  • Produced sales documents, finalized deals and filed records.
  • Resolved customer complaints in a timely manner while providing excellent customer service.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Provided exceptional customer service during the sales process and beyond.
  • Utilized CRM software to track leads and manage accounts throughout sales cycle.

Auto Sales Executive

Norm Reeves Honda
Fort Worth , TX
02.2023 - 09.2024
  • Assisted customers in selecting vehicles that fit their needs and preferences.
  • Demonstrated vehicle features and benefits to enhance customer understanding.
  • Conducted follow-up communications to maintain customer relationships and satisfaction.
  • Collaborated with finance team to streamline vehicle purchase processes for customers.
  • Engaged in product training sessions to stay updated on new models and technologies.
  • Maintained accurate records of customer interactions and sales transactions in CRM system.

Education

Real Estate

Allied Real Estate School
Dallas, TX
11-2012

Marketing/Bussiness Admin

Oklahoma State University
Stillwater, OK
03-1991

Skills

  • Customer engagement and relationship management
  • Product demonstrations and sales documentation
  • CRM software proficiency
  • Negotiation techniques
  • Attention to detail
  • Relationship building
  • Sales planning
  • Conflict resolution

Timeline

Luxury Auto Sales Executive

Bishop Maserati and Alfa Romeo
09.2024 - Current

Auto Sales Executive

Norm Reeves Honda
02.2023 - 09.2024

Real Estate

Allied Real Estate School

Marketing/Bussiness Admin

Oklahoma State University

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