KARLA KISSOON
Edison,New Jersey
Summary
Resourceful, driven and, dependable certified paralegal specialist with extensive knowledge of the general office procedures and support required to effectively assist in a legal environment. Supporting all legal proceedings relating to all law areas such as criminal and civil law. Bringing forth knowledge of court procedures, government regulations, drafting research documents, and handling legal correspondence. Experienced in maintaining office and client records by applying excellent organizational and office management skills. A strong team player that effectively maintains working relationships with co-workers, supervisors, and clients.
Overview
7
7
years of professional experience
Work History
Paralegal Specialist
Murray-Nolan Berutti LLC
01.2024 - Current
- Prepared comprehensive trial materials, such as exhibits and binders, ensuring cases were well-prepared for court proceedings.
- Drafted accurate legal documents such as pleadings, motions, and briefs to effectively present the client''s position.
- Reduced errors in document production through meticulous proofreading of legal drafts before submission.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Created monthly expense reports to bill clients appropriately.
- Enhanced case efficiency by managing and organizing legal documents, evidence, and client files.
- Maintained accuracy in all document filings by reviewing court rules and requirements before submission.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Knowledgable with filing on Ecourts, Nyscef, as well as filing for the appellate division
Legal Records Clerk
United States Attorney's Office - DOJ
01.2020 - 12.2023
- Maintain paper and electronic records including receipts, contracts, evidence and subpoenas
- Organize and file documents/ Upload evidence to USAFX for agents
- Retrieve and upload electronic files for paralegals and attorneys
- Intake of paper, hard drives, thumb drives, CDs and much more to assist with organization of confidential evidence per case and attorney
- Coordinating with records department of various agencies and vendors to ensure all discovery has been assembled
- Communicating with outside entities to retrieve various reports or passphrase for tangible items received via mail
- Perform case file management duties including receiving, logging, organizing, indexing, and managing documents, data, and other evidence received.
Quality Assurance/ Record Management Coordinator
Lupin Pharmaceuticals
01.2020 - 01.2020
- Reviewed, organized, examined and categorized all quality assurance business records by appropriate retention criteria according to the company's procedures
- Maintained a well-organized records management system that tracked the life cycle of quality assurance records
- Analyzed content to ensure permanent records which represented the company's critical documentation (Laboratory Notebooks/Batch Validation records) were identified
- Worked closely with quality assurance associates/management retrieving records as requested and following appropriate quality control protocol.
Escalation Supervisor
Pfizer
01.2018 - 01.2019
- Alphanumeric and numeric data entry of patients and doctors information into database
- Assisted in training process of staff/new hire
- Assisted on clerical tasks, which included faxing, filing, and copying
- Obtained and published weekly reports of agents skills~ increases and decreases in proficiency
- Resolved accounts including appeal processes, and patient liability as well as back order medications that would cause conflict to patient health and or healthcare provider demand
- Produced site statistics and synthesizes data and a variety of reports
- Produced and compiled a variety of reports, letters, memorandum and correspondence
- Verified insurance information and obtains necessary insurance authorizations
- Handled client and hospital staff calls and inquiries regarding government issued ids and proof of income for eligibility for program
- Inventory control of office supplies and prepares necessary requisitions to insure timely delivery
- Aggregated data for report purposes develop reports, organized department files, scheduled events, and prepared staffing reports.
Patient Access Specialist
Pfizer
01.2018 - 01.2018
- Provided superior customer service while managing high volume of calls
- Interviewed new patients and collected needed medical insurance information
- Called and verified insurance coverage
- Familiarized myself with medications and strengths (ex
- Lyrica)
- Recorded patient data regarding adverse events into electronic filing system
- Entered data and submitted applications for approval or rejection
- Performed clerical duties including but not limited to scheduling appointments, organizing records, filing, faxing, and mailing documents
- Troubleshoot internal process and customer issues
- Tracking medication shipment thru UPS and FedEx
- Updating Doctors State Licenses and DEA
- Achieved proficiency with outlook and Salesforce.
Education
Boston University
12.2021
Middlesex Community College
12.2018
Skills
- Customer Service skills
- Administrative Support
- Problem Solving Skills
- Time Management Skills
- Multitasking Skills
- Strong Analytical Skills
- Excellent Communication Skills
- File and Records Management
- Proficient in MS Office
- Civil Litigation Support
- Legal writing/ Document Drafting
- Calendar Management
References
References available upon request
Timeline
Paralegal Specialist
Murray-Nolan Berutti LLC
01.2024 - Current
Legal Records Clerk
United States Attorney's Office - DOJ
01.2020 - 12.2023
Quality Assurance/ Record Management Coordinator
Lupin Pharmaceuticals
01.2020 - 01.2020
Escalation Supervisor
Pfizer
01.2018 - 01.2019
Patient Access Specialist
Pfizer
01.2018 - 01.2018
Boston University
Middlesex Community College
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