Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karla Laredo-Cruz

Karla Laredo-Cruz

Las Vegas

Summary

Experienced funeral services professional prepared to bring compassion and efficiency to the role. Strong background in providing respectful care, managing logistics, and supporting families through difficult times. Focus on team collaboration and achieving results, adaptable to changing needs, and dependable. Skilled in bereavement support, event planning, and administrative tasks, with a calm and empathetic demeanor valued by employers.

Overview

14
14
years of professional experience

Work History

Cashier

Star Nursery
05.2025 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided recommendations for gardening supplies.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Trained new cashiers on company policies, procedures, and customer service best practices.
  • Resolved customer complaints professionally, enhancing satisfaction and loyalty to the store.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Set up new sales displays each week with fresh merchandise.
  • Welcomed customers and helped determine their needs.

Funeral Attendant

Davis Funeral Home and Memorial Park
12.2018 - 11.2024
  • Drove company vehicles to transport remains or families to services.
  • Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
  • Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
  • Carried flowers to hearses or limousines for transportation to churches and places of interment.
  • Translate in Spanish during arrangements.
  • Plan and set up events.
  • Maintenance.
  • Maintained a well-organized and comfortable environment for grieving families through careful attention to facility cleanliness and setup.
  • Assisted in managing funeral home operations, contributing to overall business success and growth.
  • Dressed and cosmeticized deceased persons.
  • Collaborated closely with embalmers to prepare bodies according to family wishes while adhering to industry standards.
  • Streamlined administrative tasks such as managing guest books, preparing service programs, and handling financial transactions, allowing families to focus on remembering their loved ones.
  • Prepared deceased individuals for viewing or burial with meticulous care, ensuring that their appearance was respectful and dignified.
  • Run errands such as supplies for the office, snacks for the arrangments rooms, and any other item we needed for the service.
  • Create and print out the stationery for the services.
  • Front desk duties.
  • Operate the media room.
  • Promote the Funeral Services.

Cashier and Shift Supervisor

Bonanza Gift Shop
02.2011 - 11.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

Clark County Adult Ed
Las Vegas, NV
06-2018

Skills

  • Compassionate demeanor
  • Customer service
  • Time management skills
  • Emotional support
  • Professional appearance
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Funeral service coordination
  • Self motivation
  • Patience and empathy
  • Staff training

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Star Nursery
05.2025 - Current

Funeral Attendant

Davis Funeral Home and Memorial Park
12.2018 - 11.2024

Cashier and Shift Supervisor

Bonanza Gift Shop
02.2011 - 11.2018

Clark County Adult Ed

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