Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, with a quality-oriented mindset.
Overview
2
2
years of professional experience
Work History
Sr. Phlebotomist
CSL Plasma
Dallas, TX
04.2022 - Current
Assesses the donor veins to ensure suitability for donation; continued donations
Qualitative and Quantitative data entry; responding to donor adverse events, providing palliative care when warranted.
Performed general duties, i.e. donor floor management , plasma processing , machine set ups/disconnects.
Facilitation and integration of new corporate philosophies as introduced by center management, i.e. REACH program, CDs, variances in SOPs
Fostered team relationships, enthusiasm and maintained mutual trust between donors and coworkers
Prepared staffing duties and assigned specific tasks when needed
offered potential best practices and recommendations of leadership team e
Ensured excellent customer service, extended to resolving customer concerns onsite
In collaborations with center and quality management, assisted in developing effective action plans to address any areas deficiency noted during routine review