Karla Lira-Castillo

Amelia Earhart Intermediate School

Supervisor: Principal- Dr. Cheri A Hayes. Phone #: (315) 634-1382

• Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
• Motivated students to achieve academic success while fostering an environment of respect and acceptance.
• Maintained records of student progress and communicated results to parents and other school personnel.
• Provided one-on-one instruction to students who needed extra help with learning tasks.
• Encouraged independent thinking, problem solving, and self-advocacy skills among students.
• Supervised students during lunch periods, recesses, and field trips, ensuring their safety at all times.

Program Director: Priscilla Torres. Phone #: (714) 397-1957

• Assisted a group of adult individuals with special needs in achieving success and growth in their employment/academic opportunities.
• Daily notes and reports for each individual were regularly completed to document personal growth or areas to work on.
• Additionally, encouraged peers to practice independence as much as possible in their daily lives.
• Supported and encouraged academic success, providing individualized assistance with classwork and homework based on students' IEP.
• Guided peers in achieving personal life goals including enhancing social skills, managing finances, and adopting a healthy lifestyle.

• Screen all visitors and direct them to the correct employee or office
• Primary person who answers all incoming calls and transfers them to appropriate extensions
• Run medical eligibility for clients on a monthly basis and update health info as necessary
• File doctor's notes, progress notes, and various paperwork on a daily basis to keep as organized as possible.

• Greet customers and invite them to a fine dining type experience.
• Promptly and efficiently suggest and explain beverages, restaurant specials to guests, and answer any menu inquiries.
• Handle all money for tables as well as discounts, promotional coupons or change that may be needed.
• Other duties include cleaning around the restaurants, restocking and overall helping customers with their needs.

• Duties include greeting customers, taking food orders, promptly inputting orders, running food out.
• Accommodate any other guest needs, meanwhile following Johnny Rockets standards.
• Handle all money, I would also apply discounts for season passes or coupons.
• My responsibilities as a Shift Lead were quite similar as it was a hands on position, but I also had to make sure employees were taking breaks adequately throughout the day.
• Prepare the daily floor plan, handle the register/all monetary transactions, and help with weekly schedule making.

• Specializing in allocating uniforms for all students depending on the campuses' dress code policies, in a friendly and timely manner.
• Measuring guests' sizes from head to toe, to pulling items from the warehouse for purchase, and placing back orders for items that were out of stock.
• As a phone representative, I was in charge of taking down phone orders, answering questions from customers on pending orders, or give info. on uniform policies.
• Communicate with vendors/suppliers and staff from management to troubleshoot any issues.

• As a Temp at New Zealand Seafood Company I was in charge of basic secretary duties such as: filing paperwork, chronologically and alphabetically, faxing, and billing orders.
• Answering phone calls and transferring calls to different departments, and typewriting airline orders.
• Responded to customer requests via telephone and email.