Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Karla Lopez

Medical Assistant
El Cajon,CA

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Reliable Medical Support professional with 2 years of experience in Pediatric environment. Expertly assist with office operations and physician support by gathering patient information, Epic and MRN. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Conscientious Healthcare professional offering over 3 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
years of professional experience
1
Certification

Work History

Radys Children's Hospital

Medical Assistant
05.2022 - Current

Job overview

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Completed EKGs and other tests based on patient presentation in office.
  • Completed clinical procedures and gathered patient data for interpretation by physician.

Smart And Final

Retail Supervisor
09.2012 - 06.2022

Job overview

  • Propelled market share to surge ahead of competitors and earn #[Number] ranking.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Trained and oriented associates to maximize team performance.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
  • Monitored cashiers' work and balanced registers to maintain strong financial controls.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Entered and priced inventory to assist with efficient restocking.
  • Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
  • Trained newly hired sales team in upselling techniques.
  • Successfully drove new product lines to increase annual profits by [Number]%.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Mentored new sales associates to contribute to store's positive culture.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Researched issues to obtain appropriate answers to customer inquiries.

Education

Health Occupational Center
Santee, CA

Certified from Medical Assisting
12.2020

Sweetwater High School
National City, CA

High School Diploma
07.2011

Skills

  • Advanced Anatomy Knowledge
  • Direct Patient Care
  • Patient-Handling Equipment
  • Resource Management
  • Equipment and Instrument Sterilization
  • Restocking Lab Supplies
  • Customer Service
  • Medical Terminology
  • Using Scales
  • Communicating with Patient Families
  • Complex Problem-Solving

Certification

  • CMA - Certified Medical Assistant
  • Certified Spanish Bilingual Assistant

Languages

Spanish
Professional Working

Timeline

Medical Assistant

Radys Children's Hospital
05.2022 - Current

Retail Supervisor

Smart And Final
09.2012 - 06.2022

Health Occupational Center

Certified from Medical Assisting

Sweetwater High School

High School Diploma
Karla LopezMedical Assistant