Karla Lopez
Lawrenceville,GA
Summary
Proven leader in housekeeping with extensive experience at The Cleaning Authority, adept in project planning and team building. Expert in employing cleaning techniques and chemical handling safely, exceeding quality standards by over 30%. Trained and mentored staff, significantly improving service performance and safety.
I can consider myself an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Currently seeking to take on added responsibilities to meet team goals. I am in the quest to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Housekeeping Team Leader
The Cleaning Authority
05.2021 - 08.2024
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Managed team productivity and workflow to exceed quality standards.
- Worked with front desk to respond promptly to all guest requests.
Housekeeper
The Cleaning Authority
06.2014 - 05.2021
- Vacuumed rugs and carpeted areas in required areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Maintained clean and comfortable environments in private residencies by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Team Member
Burger King
02.2011 - 06.2014
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Instituto Manuel Olivares
Managua, Nicaragua01.1994
Skills
- Project Planning
- Team building expertise
- Work Inspection
- Cleaning techniques
- Chemical Handling
Timeline
Housekeeping Team Leader
The Cleaning Authority
05.2021 - 08.2024
Housekeeper
The Cleaning Authority
06.2014 - 05.2021
Team Member
Burger King
02.2011 - 06.2014
High School Diploma -
Instituto Manuel Olivares
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