Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Karla Madera

McAllen,TX

Summary

Bilingual dedicated Certified Medical Assistant/ Allergy technician with experience in patient care and trained in allergy testing and treatment. With a history of meeting company goals by utilizing consistent and organized practices. Friendly, adaptable, hard worker, and attention to detail. Eager to jump into a new experience. Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Medical Assistant

Family Medicine Dr. MARIO ECHAVARRIA
Mcallen, TX
11.2023 - Current
  • Administered injections, medications, and treatments as directed by the physician.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Administered medications under physician's supervision.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Organized patient charts before each day's clinic sessions began.
  • Explained treatment procedures and physicians' instructions.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Conducted EKGs, ABI's and other diagnostic tests as requested by the physician.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Scheduled appointments for patients via phone and in person.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Prepared treatment rooms for patient examinations.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Processed orders for medical supplies.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Assisted the doctor with hormonal replacement procedures.
  • Oversaw testosterone and estradiol pellet inventory efficiently.
  • Tracked buyer transactions and maintained accurate purchase records for supplements.

Oversaw operations across various departments.

Landlord/Property Manager

The Madera Rentals
Mcallen, tx
05.2023 - Current
  • Owner/manager of eight apartment units.
  • Contracted with tenants by screening possible tenants, negotiating leases, and carefully collecting security deposits and monthly rent.
  • Excellent communication skills with tenants to achieve satisfaction with property and services.
  • Coordinated property upkeep and repairs operations.
  • Ensured adherence to rental agreement stipulations.
  • Kept relationships with tenants positive through open communication and proper handling of concerns.
  • Addressed complaints from tenants in a timely manner while adhering to applicable laws regarding tenant rights.
  • Conducted background checks on prospective tenants prior to approving applications.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Facilitated tenant paperwork processing and verification.
  • Ensured that all rented units met local housing codes prior to occupancy.
  • Maintained buildings in safe condition and good working order for tenants.

Self Employed

Mcallen, tx
01.2018 - 05.2023
  • I took time away from my professional career to raise young children, while volunteering full-time at a local church and starting my own business.

Allergy Technician

Ayala ENT & Facial Plastic Surgery
01.2016 - 01.2018
  • Coordinated and administered skin tests for allergies as requested by physicians.
  • Conducted intradermal allergy testing.
  • Formulated and mixed vials for immunotherapy.
  • Coordinated scheduling and execution of allergy treatments.
  • Maintained Allergy Test Sets up to date.
  • Provided patient education about upcoming tests.
  • Trained new medical assistants in the field.
  • Ensured cleanliness and organization of allergy department.
  • Ensured workplace safety measures were upheld.
  • Maintained accurate records of testing procedures and injections.
  • Managed inventory for allergy department.
  • Educated patients on proper usage of EPI-PEN.
  • Oversaw organization and replenishment of crash cart supplies.
  • Assumed various receptionist responsibilities.

Medical Assistant

DHR Urology Institute
01.2015 - 01.2016
  • Guided patients to examination rooms while addressing inquiries promptly.
  • Assisted physician in examining and treating patients, handling instruments and materials.
  • Documented patient data including medical history, vitals and test results in records.
  • Supplied pharmacies with necessary prescription details.
  • Promptly informed physician of irregular findings.
  • Developed organized patient folders detailing notes and results for pre-surgical review.
  • Maintained adequate inventory of medical supplies within rooms.
  • Educated patients on medication usage, procedural details and care guidelines.

Allergy Technician

Professional Allergy Services
06.2012 - 01.2015
  • Performed scheduled allergy diagnostic procedures as recommended by medical professionals.
  • Administered questionnaires for allergy assessments.
  • Conducted intradermal allergy testing.
  • Formulated and mixed vials for immunotherapy.
  • Managed regular administration of immunotherapy injections.
  • Maintained updated allergy testing kits.
  • Guided patients on upcoming test procedures.
  • Collaborated with physician clinics to promote services.
  • Laid groundwork for various allergy department structures.
  • Trained new medical assistants in the field.
  • Maintained cleanliness and organization of allergy department.
  • Ensured a hazard-free workplace.
  • Maintained accurate records of testing procedures and injections.

Education

Medical Assistant -

Kaplan Career Institute
06.2012

Skills

  • Doctor's "right-hand person"
  • Demonstrated excellent communication and interpersonal skills
  • Thrive in high-pressure environments and manage priorities
  • Excellent organizational and time-management skills
  • Punctuality
  • Intake control
  • Electrocardiography (EKG)
  • Patient flow management
  • Medical records management
  • Patient scheduling
  • Preparing specimens and samples
  • Medical terminology in english and Spanish
  • Customer service
  • Proper sterilization techniques
  • Compassionate
  • Trustworthy companion
  • Patient relations
  • Companionship and emotional support
  • Clinical and administrative support
  • Patient care coordination
  • Vital signs monitoring
  • Medical procedures
  • Patient management
  • Conflict resolution
  • Medical supply inventory
  • Direct patient care
  • EKG set up and monitoring
  • Supply ordering
  • Complex Problem-solving
  • Filing experience
  • Prioritization and time management
  • Document preparation
  • Appointment scheduling
  • Inventory purchasing
  • HIPAA guideline compliance
  • Confidentiality
  • Phone etiquette
  • Phone reception
  • Marketing and advertising
  • Rent collection
  • Strong negotiation skills
  • Safety and security
  • Property management

Certification

  • Certified Medical Assistant
  • Allergy Technician

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Medical Assistant

Family Medicine Dr. MARIO ECHAVARRIA
11.2023 - Current

Landlord/Property Manager

The Madera Rentals
05.2023 - Current

Self Employed

01.2018 - 05.2023

Allergy Technician

Ayala ENT & Facial Plastic Surgery
01.2016 - 01.2018

Medical Assistant

DHR Urology Institute
01.2015 - 01.2016

Allergy Technician

Professional Allergy Services
06.2012 - 01.2015
  • Certified Medical Assistant
  • Allergy Technician

Medical Assistant -

Kaplan Career Institute
Karla Madera