Karla Manzano

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Performed cash, card, and check transactions to complete customer purchases.
• Worked flexible schedule and extra shifts to meet business needs.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Built relationships with customers to encourage repeat business.
• Welcomed customers and helped determine their needs.
• Restocked and organized merchandise in front lanes.

Call patients about lab results

Scribe

Patient referrals

Prior authorization for medications

HMO Referrals

Prior Authorization for CTS,MRI or any other out patient services

Scheduling appointments

Verifying insurance

• Aided 12+ long term patients per shift
• Performed routine task including feeding, dressing, and bathing
• Routinely monitored and recorded patient vital signs including blood pressure, pulse, temperature, respirations, and oxygen saturation.