Karla Mateos
Pahrump,NV
Summary
Proven Office Manager with a track record of enhancing operational efficiency at Best Care Chiropractic. Expert in office administration and HIPAA compliance, adept at resource allocation to boost productivity. Demonstrated ability to train personnel, increasing skill development, and streamline processes for profitability. Skilled in data entry and fostering team excellence. Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Manager/ Chiropractic Assistant
Best Care Chiropractic
08.2018 - 02.2019
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Spanish Instructor/ Coordinating Supervisor
Parker-Anderson Enrichment
08.2016 - 06.2018
- Developed and wrote curricula in both Spanish and English, often sharing curriculum with other teachers.
- Conducted foreign language exams to determine fluency and comprehension.
- Explained concepts and assignments in both native and non-native languages.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Community Outreach Promoter
Vision Y Compromiso
09.2016 - 12.2016
- Identified potential marketing opportunities to increase brand awareness.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Used Microsoft Excel, Outlook, and Word to maintain records
- Created and coordinated seminars, community activities and provider activities to identify and generate valid leads.
Oral Health Educator
Big Smiles Dental Organization
01.2015 - 08.2016
- Promoted available resources and connected individuals with services.
- Conducted research to stay up-to-date on health trends and health-related issues.
- Gave public talks on importance of health education and specific disease prevention and treatment strategies.
- Built partnerships with community organizations to expand reach and impact.
Education
NHA Phlebotomy Certification - Phlebotomy
Us-colleges
Montclair, CA06.2019
High School Diploma -
Independent Studies
Los Angeles, CA06.2012
Skills
- Data Entry
- Office Administration
- HIPAA Compliance
- Claims Processing
- Interpersonal Communication
- Insurance Verification
- Medical Billing
- Patient Records Management
- Document analysis
- Identity Verification
Affiliations
- Turning Point USA Academy
Certification
- PT - Phlebotomy Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Software
Microsoft Excel
Interests
Scripture
Home-educating
Lifelong learning
Proofreading
God Seeking (1 Chronicles 16:10–11)
Timeline
Office Manager/ Chiropractic Assistant
Best Care Chiropractic
08.2018 - 02.2019
Community Outreach Promoter
Vision Y Compromiso
09.2016 - 12.2016
Spanish Instructor/ Coordinating Supervisor
Parker-Anderson Enrichment
08.2016 - 06.2018
Oral Health Educator
Big Smiles Dental Organization
01.2015 - 08.2016
NHA Phlebotomy Certification - Phlebotomy
Us-colleges
High School Diploma -
Independent Studies
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