Karla Mcdonald
Willits,CA
Summary
Experienced Administration Professional optimizing productivity, efficiency, quality communication and service across various environments. Highly organized, dependable and personable candidate successful at managing multiple priorities with a positive attitude. Works effectively in both a team setting and autonomously ensuring operational and organizational excellence with demonstrable willingness to take on added responsibilities to meet organization's goals.
Overview
14
14
years of professional experience
Work History
Foundation Administrator
Mendocino Coast Health Foundation
01.2023 - 01.2024
- Applying advanced administrative and analytical skills to ensure smooth day-to-day operational activities including: overseeing supply and inventory for office and team members, creating a clean, organized and professional environment and interacting with the public in an informative and compassionate manner.
- Providing deep clerical support to the Executive Director and other departments by: working closely and collaboratively on projects, managing databases, generating reports, documents, meeting presentations, developing mailings/attendee lists for events and procedures for organizational operations and maintaining the filing system, hard copy and cloud based.
- Responsible for enhanced donor retention with personally selected and customized experiences and a "concierge" approach to detail deepening Donor engagement.
- Intrinsically involved in pre, during & post production of all five Foundation fund-raising events including: budgeting, vendor selection, on site logistics and effective use of multi-channel marketing.
Front Office Receptionist/Administrator
Alfred F. Kerr DDS
08.2009 - 12.2022
- Greeted 30+ patients at front desk and engaged in pleasant conversations while managing check-in process, providing dynamic service skills to build relationships with patients, improving patient retention rate.
- Fielded concerns surrounding patients and care, liaising between Doctor, other dental specialists, patient and their insurance company when necessary.
- Using dental specific software to schedule for routine and complex treatments, create financial plans, post payments and submit claims to insurance.
- Implemented effective filing systems that boosted efficiency and organization.
- Supported both front office and back office staff with clerical, sterile bay, patient rooms, light assisting and X-ray duties-(for which I became licensed).
Education
Bachelor of Arts - Sociology
Arizona State University
Tempe, AZ06.1998
Associate of Arts - General Studies
Mission College
Santa Clara, CA06.1994
Favorite Sayings:
Skills
- Excellent Written and Verbal Communication
- Highly Organized
- Administration and Operations
- Enthusiastic Collaborator
- Ability to work autonomously
- Proficient in Google Workspace, Asana, Canva, Excel, MS Word and various other platforms
- Relationship Development
- Information Management
- Supplies & Inventory Ordering & Management
- Events Coordination
Timeline
Foundation Administrator
Mendocino Coast Health Foundation
01.2023 - 01.2024
Front Office Receptionist/Administrator
Alfred F. Kerr DDS
08.2009 - 12.2022
Bachelor of Arts - Sociology
Arizona State University
Associate of Arts - General Studies
Mission College
Favorite Sayings:
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