Karla Medina-Robles
Austin
Summary
After five years with Foundation Communities, I advanced from Youth Program Assistant in May 2021 and was promoted to Lead Youth Program Assistant in June 2023. I have led family events by managing the budget that is given, creating and distributing fliers along with working along side my team to make sure the events run smooth. I support administrative processes including enrollment and seasonal programs such as Home for the Holidays, I oversee the learning center in my manager’s absence, and maintaining strong communication with parents and leadership to address any concerns.
Overview
12
12
years of professional experience
Work History
Lead Youth Program Assistant
Foundation Communities
Austin, TX
05.2021 - Current
- Supported youth development programs by organizing activities and resources effectively.
- Assisted in creating engaging curriculum materials to enhance participant learning experiences.
- Monitored program outcomes, providing feedback for continuous improvement initiatives.
- Trained new staff on program procedures and best practices for youth engagement.
- Created safe, fun environment for children and teens attending program
- Assisted supervisor by completing administrative and clerical tasks for program.
Certified Nursing Assistant
West Oaks Nursing & Rehab Center
Austin, TX
12.2014 - 04.2019
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and implementing care plans effectively.
- Monitored vital signs and reported changes to nursing team promptly for timely interventions.
- Educated residents on medication management and health maintenance strategies consistently.
- Streamlined documentation processes, improving accuracy and compliance with healthcare standards.
- Trained new staff on best practices in resident care and safety protocols efficiently.
Movie Theater Employee
Cinemark Theaters
Austin, TX
06.2014 - 06.2017
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated ticketing and concession systems to facilitate smooth transactions for guests.
- Maintained cleanliness and organization of theater premises to enhance guest experience.
- Assisted in training new employees on operational procedures and customer interaction techniques.
- Managed inventory levels of concessions, ensuring product availability during peak hours.
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
Education
High School Diploma -
Hendrickson High School
Pflugerville, TXSkills
- Reliability
- Youth advocacy
- Resident support
- Teamwork and collaboration
- Problem-solving abilities
- Adaptability and flexibility
Languages
English
Spanish
Timeline
Lead Youth Program Assistant
Foundation Communities
05.2021 - Current
Certified Nursing Assistant
West Oaks Nursing & Rehab Center
12.2014 - 04.2019
Movie Theater Employee
Cinemark Theaters
06.2014 - 06.2017
High School Diploma -
Hendrickson High School