Karla Medrano
Dumfries,VA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
24
24
years of professional experience
Work History
Assistant Office Manager
H&M Transport LLC
05.2022 - Current
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Enhanced team productivity with strong leadership, training, and support for all staff members.
- Cultivated a professional atmosphere by maintaining open lines of communication among team members.
- Assisted in recruitment efforts, interviewing candidates and onboarding new hires for a seamless transition into the company.
- Coordinated travel arrangements for executives and staff members, ensuring smooth business trips with minimal disruptions.
- Organized company events and meetings, contributing to an engaging workplace culture that promoted collaboration among employees.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Ability to deliver high level of customer service and achieve customer satisfaction
Assistant Finance Manager
Express Auto Finance
06.2020 - 08.2022
- Over see all sales & collections.
- Perform monthly meetings.
- Run daily and end of month reports.
- Manage Marketing.
STORE MANAGER
Guapo's Rosticery Tex-Mex Restaurant
01.2018 - 08.2020
- Supervise other employees, Budget store expenses, Weekly Schedule for employees, Payroll, Marketing.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
GENERAL MANAGER
Fide Auto West Dallas Dealership
- 01.2018
- Train and supervise other employee, supervise sells, Manage Collections, Title transfers, attended auto auctions, Scheduled repossessions, Managed auto claims with Insurance, Bookkeeping.
SALES AND TELEMARKETING REPRESENTATIVE
La Semana Inc.
01.2012 - 12.2015
- Organized company meetings Customer service representative Conducted meetings with potential clients Made advertisement sales
STORE MANAGER
TitleMax
01.2014 - 12.2014
- Train and supervised other staff Conducted sales and telemarketing strategies Attended car auctions Scheduled repossessions Reviewed customer accounts
ASSISTANT MANAGER
Rent-A-Center
01.2009 - 12.2010
- Review inventory, daily reports Order merchandise Make necessary bank deposits Work sales floor and review routes with account managers
BANK ASSOCIATE
Commerce Bank
- 12.2007
- Handle large quantities of money and sensitive account information Answer phones, collect fax documents, obtain and document security information for large transactions
STORE MANAGER
Safeway Foods
01.2000 - 09.2005
- Handles store operations across areas Customer service experience Conscience knowledge of store setup and management Completed daily opening and closing procedures
Education
High School Diploma -
Pimint High School
McLean, VA06.2002
Skills
- Creative spirit
- Reliable and professional
- Organized
- Time management
- Team player
- Fast learner
- Motivated
- Microsoft Word
- Microsoft Office
- Internet research skills
- Banking and cash management
- Experience with accounts receivable
- Training/Supervision experience
- Payroll
- Bilingual: English/Spanish
Timeline
Assistant Office Manager
H&M Transport LLC
05.2022 - Current
Assistant Finance Manager
Express Auto Finance
06.2020 - 08.2022
STORE MANAGER
Guapo's Rosticery Tex-Mex Restaurant
01.2018 - 08.2020
STORE MANAGER
TitleMax
01.2014 - 12.2014
SALES AND TELEMARKETING REPRESENTATIVE
La Semana Inc.
01.2012 - 12.2015
ASSISTANT MANAGER
Rent-A-Center
01.2009 - 12.2010
STORE MANAGER
Safeway Foods
01.2000 - 09.2005
GENERAL MANAGER
Fide Auto West Dallas Dealership
- 01.2018
BANK ASSOCIATE
Commerce Bank
- 12.2007
High School Diploma -
Pimint High School
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