KARLA MEDRANO
Springdale,AR
Summary
Bilingual communication and training skills with 8 years of Spanish interpreting and transcribing experience.
Overview
8
8
years of professional experience
Work History
Lineleap
Local Representative
12.2023 - Current
- Led and influenced team members through actions and expectations to meet improvement goals.
- Inspired hard-working and quality-focused production team and maintained discipline through enforcement of company policies.
Claims Intake Specialist
J.B. Hunt
05.2023 - Current
- Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
- Examined claims, records and procedures to grant approval of coverage.
- Verified claim data correctness in preparation for processing.
Order Filler & Delivery Driver
Walmart
03.2020 - Current
- Fulfills orders by locating, preparing, and packaging merchandise with exceptional customer service
- Organizes and stock merchandise throughout the facility in a timely manner
- Generates new business and associated revenue by actively promoting department services and offerings
Intermodal Billing Representative
J.B, Hunt
08.2021 - 05.2023
- Backup for People Ready
- Completing OBC’s
- Reviewing power detention events in Hawk and 360
- Entering charges in various TMS websites
- Monitoring the power inbox and handling customer disputes
- Preparing and sending daily and weekly reports
Sales Associate
T.J. Maxx
07.2016 - 06.2020
- Assisted Spanish-speaking customers by locating products and answering questions/concerns
- Handled money and marketed new sales and special events through various sales techniques
- Maintained a proper display of products ensuring they complied with the store’s quality standards
Education
Associate of Science - Business Administration, Supply Chain Management
Bellevue University
Bellevue, NE12.2024
Pharmacy Technician Certification -
Petra Allied Health
02.2021
Skills
- Leadership
- Bilingual
- Customer Service
- Work Ethic
Additional Information
- Arkansas Seal of Biliteracy
- Journalism Leadership Award
- BOLD Internship Recipient
- Entrepreneurship Award
- JB Hunt MVP for the month of April 2023
- Golden Star For Seal Reports Of November 2023
Timeline
Lineleap
Local Representative
12.2023 - Current
Claims Intake Specialist
J.B. Hunt
05.2023 - Current
Intermodal Billing Representative
J.B, Hunt
08.2021 - 05.2023
Order Filler & Delivery Driver
Walmart
03.2020 - Current
Sales Associate
T.J. Maxx
07.2016 - 06.2020
Associate of Science - Business Administration, Supply Chain Management
Bellevue University
Pharmacy Technician Certification -
Petra Allied Health
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