Karla Mendez-Santos
Ontario,CA
Summary
Criminology student applying for a Police Cadet position with the Montclair Police Department. I grew up in the Montclair community and want to stay connected by serving locally. I am seeking hands-on experience in law enforcement while building long-term interest in Law Enforcement Records. I bring direct experience working at Cal Poly Pomona in the Office of Admissions & Records, where I supported students, handled documents, and worked with confidential information. I also hold seven associate degrees in various areas of study, reflecting my strong academic foundation and dedication to learning.
Overview
5
5
years of professional experience
Work History
Student Assistant Office of Admission
Cal Poly Pomona University
Pomona, California
08.2025 - Current
- Processed incoming documents and ensured proper filing procedures were followed.
- Assisted in training new staff on record management systems and protocols.
- Prepared, sorted and indexed documents for data entry into the computer system.
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Assisted students with application processes and required documentation.
- Managed communication between admissions office and applicants via email and phone.
- Processed incoming applications and maintained accurate student records.
Seller
Mercari Seller
Ontario, CA
08.2020 - 11.2024
- Created and managed product listings with clear descriptions and quality photos
- Handled customer inquiries, issues, and returns with a focus on satisfaction
- Researched pricing trends to stay competitive and boost sales
- Maintained a strong seller rating through consistent, reliable service
Education
Bachelor of Science - Criminology
California State Polytechnic University
Pomona, CA06.2027
Associate of Science - Administration of Justice
Mount San Antonio College
Walnut, CA06.2025
Skills
- Critical Thinking and Problem Solving
- Data management
- Record keeping
- Strong Organizational Skills
- Effective Communication
- Team Collaboration
- Professionalism
- Data entry
Experience
Critical Thinking and Problem Solving, Strong Organizational Skills, Adaptability and Willingness to Learn, Effective Communication, Team Collaboration, Mercari, 4.5 years, Created and managed product listings with clear descriptions and quality photos, Handled customer inquiries, issues, and returns with a focus on satisfaction, Researched pricing trends to stay competitive and boost sales, Maintained a strong seller rating through consistent, reliable service
Notable Coursework
- Juvenile Delinquency, Fall 2025
- Media and Crime, Fall 2025
- Criminal Forensics Science, Fall 2024
- Concepts of Criminal Law, Fall 2024
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Student Assistant Office of Admission
Cal Poly Pomona University
08.2025 - Current
Seller
Mercari Seller
08.2020 - 11.2024
Bachelor of Science - Criminology
California State Polytechnic University
Associate of Science - Administration of Justice
Mount San Antonio College