Karla Mendoza
Moreno Valley,CA
Summary
To secure a position utilizing my customer service and public relations skills where opportunities for growth and advancement exist.
Overview
23
23
years of professional experience
Work History
Accounting Assistant
MegaFleetCorp
Pasadena, CA
06.2024 - Current
- Researched discrepancies between invoices, purchase orders, packing slips.
- Matched orders with invoices and recorded required information.
- Managed vendor relationships by ensuring timely payments and resolving disputes.
- Prepared and issued customer invoices, monitored receivables, and managed collections process.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Answered questions from customers regarding their billing or payment status.
Tracker
Living Spaces Distribution Center
Rialto, CA
06.2024 - Current
- Monitored the effectiveness of existing tracking processes and identified opportunities for optimization.
- Performed quality assurance checks to ensure data accuracy throughout the tracking process.
Administrative Assistant
Jra Trans LLC
San Bernardino, CA
01.2016 - 04.2023
- Duties included: Key holder, open and closed store, generate reports for the corporate offices, interpersonal customer service, customer retention and billing issues, money handling, and this includes the operation POS system, data entry, heavy telephones reception, general clerical duties, and filing, submitting reports via computer and fax, 10key touch, typing, data entry, operation of general office equipment, and assisted owner in all clerical modalities as assigned,dispatche drivers, provide drivers with load information
Administrative Assistant
All State Insurance
Ontario, CA
10.2013 - 11.2015
- Duties performed but not limited to open and closed store, generate reports for the corporate offices, Filing, Customer Service, Underwriting, accounts payable & receivable responsible to daily bank deposits
- Outside Marketing as well as inside sales, interpersonal customer service,data entry,general clerical duties
Administrative Assistant
FRED LOYA INSURANCE
Moreno Valley, CA
10.2008 - 01.2013
- Duties included: Key holder, open and closed store, generate reports for the corporate offices, interpersonal customer service, customer retention and billing issues, money handling, and this includes the operation POS system, data entry, heavy telephones reception, general clerical duties, and filing
- Supervised and trained new employees on all policies and procedures of the facility, marketing, sales, collected payment for policy's, submitting reports via computer and fax, 10key touch, typing, data entry, operation of general office equipment, and assisted owner in all clerical modalities as assigned
Administrative Assistant
Holt Auto mall
Pomona, CA
02.2008 - 02.2008
- Duties Heavy telephone reception, interpreter for Spanish speaking customers, schedule appointments for car review, marketing, sales, product promotion, DMV liaison, and this includes generating reports for accounts payable, accounts receivable, collected funds for car payments and some insurances, also responsible for preparing bank documentation and submitting reports via computer and fax, 10key touch, typing, data entry, operation of general office equipment, and assisted owner in all clerical modalities as assigned
Medical Administrative Assistant (Externship)
Urology Center
Wildomar, CA
01.2008 - 02.2008
- Duties included; Medical billing, super bills, co-pay collections, insurance verifications, medical records maintenance, roomed patients, bladder ultra sounds, vasectomy preparations, sterile tray set up
Center Manager
Aces Cash Express
Moreno Valley, CA
04.2002 - 12.2005
- Duties included: Key holder, open and closed store, generate reports for the corporate offices, interpersonal customer service, customer retention and billing issues, money handling, cashiering, and this includes the operation POS system, data entry, bookkeeping, banking, heavy telephones reception, general clerical duties, heavy phones, and filing
- Supervised and trained new employees on all policies and procedures of the facility, employee schedules, assisted in employee evaluations
Education
Personal lines license -
Everest College
San Bernardino, CA02.2008
Skills
- Invoice processing
- Account reconciliation
- Data entry
- Vendor management
- Customer invoicing
- Financial reporting
- Problem solving
- Customer service
- Invoicing and billing
- Invoice verification
Languages
An energetic, loyal individual with Spanish bilingual capabilities. Able to quickly establish a positive and productive rapport.
Timeline
Accounting Assistant
MegaFleetCorp
06.2024 - Current
Tracker
Living Spaces Distribution Center
06.2024 - Current
Administrative Assistant
Jra Trans LLC
01.2016 - 04.2023
Administrative Assistant
All State Insurance
10.2013 - 11.2015
Administrative Assistant
FRED LOYA INSURANCE
10.2008 - 01.2013
Administrative Assistant
Holt Auto mall
02.2008 - 02.2008
Medical Administrative Assistant (Externship)
Urology Center
01.2008 - 02.2008
Center Manager
Aces Cash Express
04.2002 - 12.2005
Personal lines license -
Everest College
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