Karla Menesses
Executive Asst.
Woodbridge,VA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
8
8
years of professional experience
Work History
Personal Assistant
Hunt Alternatives
Washington, DC
12.2023 - Current
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Streamlined communication for better efficiency between executive and team members by acting as a liaison.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Improved time management of the executive through effective prioritization and organization of tasks.
Medical Receptionist
Pinnacle Healthcare Services
4660 Kenmore Ave Suite 200 Alexadria VA 22304
05.2022 - 12.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
Manager
McDonalds
06.2016 - 08.2023
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Associate of Arts - Psychology
Northern Virginia Community College
Annandale, VAWoodbridge Senior High School
06.2013
Skills
- Staff Management
- Employee Coaching and Motivation
- Scheduling and Coordinating
- Managing Cash Register
- Managing Employee Relations
- Job Assignments
Timeline
Personal Assistant
Hunt Alternatives
12.2023 - Current
Medical Receptionist
Pinnacle Healthcare Services
05.2022 - 12.2023
Manager
McDonalds
06.2016 - 08.2023
Associate of Arts - Psychology
Northern Virginia Community College
Woodbridge Senior High School