Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karla Mora

Redmond,OR

Summary

Knowledgeable with strong foundation in production processes and equipment maintenance. Proven track record of ensuring smooth operations and minimal downtime through effective troubleshooting and preventive measures. Demonstrated ability to optimize workflow and enhance team productivity through technical expertise and collaborative problem-solving.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Production Technician

Medline ReNewal
09.2021 - Current
  • Assisted in quality control measures by performing routine inspections of products against established standards.
  • Performed setup of production equipment to establish optimal performance.
  • Maintained accurate records of production data, enabling informed decision-making based on real-time insights.
  • Collaborated closely with cross-functional teams for seamless coordination of production activities and timely delivery of finished goods.
  • Enhanced production efficiency by streamlining processes and optimizing equipment usage.
  • Maintained accurate production records to track progress, identify areas for improvement and meet regulatory requirements.

Front Desk Agent

Sleep Inn and Suites
08.2017 - 05.2021
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Answered multi-line phone system and enthusiastically greeted callers.

Education

High School Diploma -

Redmond Proficiency Academy
Redmond, OR

Skills

  • Testing and troubleshooting
  • Assembly line experience
  • GMP regulations adherence
  • Lean manufacturing techniques
  • Quality Control
  • Taking inventory

Certification

  • CPR/AED Certification

Languages

Spanish
Native or Bilingual

Timeline

Production Technician

Medline ReNewal
09.2021 - Current

Front Desk Agent

Sleep Inn and Suites
08.2017 - 05.2021
  • CPR/AED Certification

High School Diploma -

Redmond Proficiency Academy
Karla Mora