Summary
Overview
Work History
Education
Skills
Certification
Love spending time with my family.
Timeline
Generic

Karla Moxley

Hawthorne,FL

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Conscientious professional offering over 20 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

AdventHealth
Ocala, FL
04.2022 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared and administered medications to alleviate patient symptoms.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Promoted office efficiency, coordinating charts and helping patients with diverse needs.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Oriented and trained new staff on proper procedures and policies.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.
  • Monitored Point of Care test accuracy using quality controls.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Certified Phlebotomist

AdventHealth
Hendersonville, NC
02.2021 - 02.2022
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Reviewed patient records for accuracy and completeness.
  • Packaged and shipped specimens to central lab daily.
  • Conducted venipuncture and other CT procedures.
  • Monitored patients for reactions and verified sample quality.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Waitress

Cracker Barrell Old Country Store
Hendersonville, NC
08.2016 - 10.2018
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Prepared specialty desserts for customers for special occasions.

Waitress

Grumpy's Home Of The Bad Mood Dude
Orange Park, FL
07.2002 - 09.2016
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Inspected dishes and utensils for cleanliness.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Prepared specialty desserts for customers for special occasions.

Education

Certification - Medical Assisting

Blue Ridge Community College
Flat Rock, NC
10.2021

Certification - Basic Life Support

Blue Ridge Community College
Flat Rock, NC
09.2021

Certification - Phlebotomy

Blue Ridge Community College
Flat Rock, NC
12.2020

GED -

Clay High School
Green Cove Springs, FL
08.2002

Skills

  • Inventory and Supply Management
  • Injection Administration
  • Pharmacy Relations
  • Multi-Line Telephone System Operation
  • Updating Medical Records
  • Clinical and Operational Judgement
  • Treatment Room Preparation
  • Operating EKG Equipment
  • Problem Anticipation and Resolution
  • Exam Room Preparation
  • HIPAA Compliance
  • Lab Specimens and Collections

Certification

  • CCMA - Certified Clinical Medical Assistant
  • PT - Phlebotomy Technician
  • Certified Basic life Support

Love spending time with my family.

My family is why I keep moving. My daughter looks up to me and 'm trying my best to show her that no matter how hard you work, things will happen. We have to do the hard part to get to the easy part. My husband and I are very strong believers in teaching Faith, Love and Hope. We feel as long as we keep the togetherness our children will have the building blocks they need to become hero's themselves. We love to travel. Goodness we love to travel. My husband and I are high school Sweethearts on and off and we love to just hit the road with our kids. We will end up in the other side of the world and never realize.

Timeline

Certified Medical Assistant

AdventHealth
04.2022 - Current

Certified Phlebotomist

AdventHealth
02.2021 - 02.2022

Waitress

Cracker Barrell Old Country Store
08.2016 - 10.2018

Waitress

Grumpy's Home Of The Bad Mood Dude
07.2002 - 09.2016

Certification - Medical Assisting

Blue Ridge Community College

Certification - Basic Life Support

Blue Ridge Community College

Certification - Phlebotomy

Blue Ridge Community College

GED -

Clay High School

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Karla Moxley