Karla Munoz
Nutley,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Realtor's Assistant
Realtor team pro
06.2025 - Current
- Assisted in preparing property listings and marketing materials.
- Managed client communications and scheduled property showings.
- Organized and maintained files for contracts and transactions.
- Coordinated appointments with inspectors, appraisers, and contractors.
- Updated client databases with accurate information and follow-ups.
- Handled advertising and email marketing campaigns for listings to bring in qualified buyers.
- Followed up with prospects throughout sales processes to offer assistance.
Bartender
Sonoma Bistro Bar and Grill
06.2025 - Current
- Mixed and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Assisted customers with menu selections, providing recommendations based on personal taste.
- Processed cash and credit transactions accurately, ensuring efficient customer service.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Receptionist
Ch News
04.2016 - 01.2018
- Greeted and assisted visitors, ensuring positive first impressions and efficient communication.
- Managed multi-line phone system, routing calls to appropriate departments promptly.
- Organized and maintained reception area, enhancing office appearance and functionality.
- Scheduled appointments and coordinated meetings for staff, optimizing time management.
- Utilized office software for data entry and record-keeping, maintaining accuracy in documentation.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
Education
High School Diploma -
Maria Inmaculada
Santiago, Chile12-2008
Skills
- Property marketing
- Client communication
- Database management
- Contract organization
- Appointment coordination
- Customer relationship management
- Customer service
- Teamwork and collaboration
- Public speaking
Languages
English
Full Professional
Spanish
Native/ Bilingual
Education and Training
other
Timeline
Realtor's Assistant
Realtor team pro
06.2025 - Current
Bartender
Sonoma Bistro Bar and Grill
06.2025 - Current
Receptionist
Ch News
04.2016 - 01.2018
High School Diploma -
Maria Inmaculada