Karla Murray
Brooklyn,NY
Summary
Seasoned Operations Manager and talented leader with 24 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
24
24
years of professional experience
Work History
Manager of Operations, Operations Manager
NYC School Construction Authority
08.2014 - Current
- Manage multiple contractual agreements related to Construction Management in connection with Progress/Special Inspections, Window Testing and Services, NYCSCA’s Mentoring Program and Temporary Professional Staffing / Consulting Services
- Assist Consultant with operational guidance while tracking compliance of contractual requirements.
- Review and process Consultants invoices to ensure accuracy and compliance
- Ensure the inspection of work performed by third party lab is completed to obtain sign-off of requirements
- Act as a liaison for Project Managers throughout the Agency when interfacing with the Third-Party consultants in resolving managerial and operational issues
- Assist Project Management teams with finalizing Special Inspection Requirements to achieve permits or closeout items
- Provide SCA senior management with quarterly reports of Window Testing activities, summarize testing result findings
- Assign contract Work Authorizations related to Requests for Services, maintain records of receipt and distribution to appropriate parties
- Participate in development, recommendation and issuance of project management systems, policies and procedures
- Provide technical advice and recommendations on RFP process selection of Contractual agreements for CM to enhance the effectiveness of third-party services
Project Officer
NYC School Construction Authority
04.2009 - 08.2014
- Partnered with project team members to identify and quickly address problems.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Gathered and organized supporting materials for meetings and project updates.
- Make decisions on phasing the scope of work, monitoring the scheduling of projects to ensure projects complete on schedule and within approved cost limitations
- Resolve issues raised in field reports made by Architects, Special Inspection Labs and SCA In-house Technical Inspectors
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to School Officials
- Managed all phases of project from beginning to closeout
- Participate in preparation of Construction Documents during QAQC preliminary design
- Monitored project progress, identified risks and took corrective action as needed
- Provide guidance to Assistant Project Officers and entry level Project Officers
Project Engineer
The Pike Company
06.2007 - 03.2009
- Prepare and issue bid packages, analyze proposals and secure subcontractor and vendor quotations
- Provide technical assistance to subcontractors during all phases of construction work, with the interpretation of contract plans and specifications
- Provide technical assistance to Operations Managers on all phases of construction work with the interpretation of contract plans and specifications
- Coordinate site visits and walkthroughs during bidding process
- Prepare and provide subcontractors with scope of work for trades
- Prepare and submit Exhibit Work Orders to Contracts department for execution
- Prepare and follow up with RFI’s, Change Orders, Submittals, Closeout documents and distribute additional contract information (Addendum’s, Bulletins & Architect Supplemental Instructions) to all parties
- Review and log project drawings and submittals utilizing project software
- Review and approve subcontractor invoices and submit all coded invoices to the accounting department for payment consideration to the Owner.
Associate Project Manager
Humphreys & Harding, Inc
06.2005 - 05.2007
- Provide administrative and technical support to Senior Project Manager and President on all construction phases
- Prepare and issue bid packages, analyze proposals and secure subcontractor and vendor quotations
- Assisted with estimates, budgets, billing and cost analysis
- Provide technical assistance to subcontractors during bidding and construction phase
- Attend and chair meetings to negotiate with subcontractor’s scope of work and contract amounts
- Prepare and issue formal contracts to subcontractors
- Prepare and follow up with RFI’s, Change Orders, and Insurance Requirements
- Monitor budget status by following up with client and subcontractor invoices and change orders
- Review and log project drawings utilizing project software
- Distribute addendums, sketches, shop drawings, submittals, project schedules and punch list items to subcontractors and site superintendent
- Attend weekly project meetings with Client, Architect, and Engineer and prepare meeting minutes.
Assistant Project Manager
Gryphon Construction Ltd
01.2005 - 06.2005
- Provided administrative and technical support to project managers on all phases of construction
- Ordered, expedited and followed up on materials, subcontractor services, coordinated appointments with Client
- Prepared contracts, purchase orders, change orders and RFI’s
- Prepared bid packages, analyzed subcontractor and vendor proposals
- Reviewed and approved subcontractor submittals: shop drawings and sample
- Prepared submittals to the Department of buildings, building managements, the Landmarks Preservation Commission and other authorities having jurisdiction over a project.
Assistant Project Manager (HVAC Contractor)
F&G Mechanical
05.2004 - 11.2004
- Assisted the Project Managers in developing paperwork for a management system for procurement and administrative procedures on the project
- Processed submittals, tracked equipment and materials delivery and expedited when necessary
- Prepared and managed the maintenance of records for the projects, including contract/subcontract agreements, files, logs, lists, O&M manuals and other records
- Assisted the Project Manager in the scheduling and supervision of required testing and in monitoring results throughout entire project
- Expedited incoming and outgoing correspondence
- Scheduled and attended job meetings with subcontractors and clients
- Undertook special assignments as directed.
Assistant Project Manager / Assistant Quality Engineer (Plumbing Contractor)
Wittmann Plumbing Associates, Inc
03.1999 - 02.2003
- Performed a broad range of duties in virtually every sector of the company such as information and data processing, materials scheduling and distribution
- Accompanied the President during the coordination of the work of all trades
- Attended job meetings and progress meetings
- Prepared and managed in the maintenance of records for the projects, including contract documents, files, logs, lists, O&M manuals, QA/QC manuals and other records
- Assisted the Project Managers in the scheduling and supervision of required testing and in monitoring results
- Assisted in interpretation of contract plans and specifications
- Implemented procedures to improve productivity in the Quality Assurance aspect
- Managed receipt of material and equipment and checked for conformity otherwise issue non-conformance material reports
- Established corrective actions with suppliers or subcontractors.
Education
Bachelor of Science - Facilities Management
New York City College of TechnologyCity University of New York
Brooklyn, NYAssociate of Applied Science - Construction Management
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- Proficient in Microsoft Office Products
- Primavera Contract Manager, Requirements Contract Management System
- DOB NOW, DOB BIS system
- AutoCAD
- Ability to interpret blueprints
- Ability to learn new systems as required
- Communications Trained
- Dependable and Responsible
- Flexible and Adaptable
- Teamwork and Collaboration
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Manager of Operations, Operations Manager
NYC School Construction Authority
08.2014 - Current
Project Officer
NYC School Construction Authority
04.2009 - 08.2014
Project Engineer
The Pike Company
06.2007 - 03.2009
Associate Project Manager
Humphreys & Harding, Inc
06.2005 - 05.2007
Assistant Project Manager
Gryphon Construction Ltd
01.2005 - 06.2005
Assistant Project Manager (HVAC Contractor)
F&G Mechanical
05.2004 - 11.2004
Assistant Project Manager / Assistant Quality Engineer (Plumbing Contractor)
Wittmann Plumbing Associates, Inc
03.1999 - 02.2003
Bachelor of Science - Facilities Management
New York City College of TechnologyCity University of New York
Associate of Applied Science - Construction Management
New York City College of Technology of The City University of New York
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