Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Karla Natera

Dallas,TX

Summary

Dynamic professional with a proven track record in customer service and office management, notably at King Family Medical. Skilled in organization and time management, excelled in improving check-in processes and enhancing client satisfaction. Demonstrates exceptional communication abilities and a commitment to positive client relations, underpinned by proficient data entry skills.

Overview

4
4
years of professional experience

Work History

Receptionist

8308 Hair Salon
08.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Reduced waiting times for visitors by implementing more efficient check-in process.

Medical Assistant

King Family Medical
07.2023 - 08.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.

Cashier

Tango Bakery
03.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Associate Degree In Nursing - Nursing

Eastfield College
Mesquite, TX

Medical Assistant

Concorde Career College
Dallas Texas
10.2023

High School Diploma -

International Leadership of Texas Garland High Sch
Garland, TX
05.2020

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Greeting and Seating Clients
  • Recordkeeping and bookkeeping
  • Professional and polished presentation
  • Positive and professional
  • Reception desk management
  • Customer Service
  • Punctual and Reliable
  • Call Answering and Routing
  • Basic Math

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

King Family Medical
07.2023 - 08.2024

Receptionist

8308 Hair Salon
08.2021 - Current

Cashier

Tango Bakery
03.2021 - 08.2021

Associate Degree In Nursing - Nursing

Eastfield College

Medical Assistant

Concorde Career College

High School Diploma -

International Leadership of Texas Garland High Sch

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Karla Natera