Karla Ochoa
La Grange Park,IL
Summary
Focused Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Offering 3-year background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and drawing blood samples and preparing treatment rooms for examinations.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Pain Specialties
Willowbrook, IL
12.2021 - Current
- Keep examination rooms clean and stocked.
- Assist physicians with in-office procedure, including preparing medication and procedure rooms.
- Measure vital signs and take medical histories to prepare patients for examination.
- Relayed message from patients to physicians about concerns and refill request to facilitate care.
- Collect samples from patients for laboratory testing purposes.
- Organize charts, documents and supplies to maintain team productivity.
- Organize patient charts before each day's clinic sessions began.
- Participate in team meetings to improve workflows and contribute to improving patient population outcomes.
- Conduct insurance verification and pre-authorization functions.
- Assist with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Follow principles of asepsis and infection control to meet patient safety guidelines.
Medical Receptionist
CAM Medical Group
Chicago, IL
03.2021 - 12.2021
- Answered incoming calls, respond to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Greeted and checked in patients, update patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Straightened up waiting room to maintain neat and organized space.
- Informed patients of financial responsibilities prior to rendering services.
Medical Assistant
Skyline Physicians
Lombard, IL
12.2020 - 03.2021
- Learned and developed unique skills, specialties and practices based on site and patient needs.
- Measured patient vital signs in a fast-paced matter.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Organized charts, documents and supplies to maintain team productivity.
- Organized patient charts before each day's clinic sessions began.
- Administered rapid tests for COVID.
- Perform venipuncture in different types of environment for laboratory purposes.
Education
High School Diploma -
J Sterling Morton East High School
Cicero, IL05-2018
Certification in Medical Assisting - Medical Assisting
Northwestern College
Oak Lawn, ILSome College (No Degree) - General Studies
Morton College
Cicero, ILSkills
- Procedure Assistance
- Patient Scheduling
- Patient-Focused Care
- Data Entry
- Payment Collection
- Patient Flow Management
- HIPAA Compliance
- Medical Terminology
- Phlebotomy
- Electrocardiography (EKG)
- Customer Service
- Fluent in Spanish
- Professional Bedside Manner
- Clinical Documentation
- Preparing Specimens and Samples
- Insurance Verification
- Immunization Administration
- Venipuncture and Phlebotomy
- Specimens Collection and Processing
- Vital Sign Monitors
- CPR
- EKG Set up and Monitoring
Accomplishments
- Seal of Biliteracy in Spanish - 2018
- Commedation to Biliteracy in French - 2018
- CPR, American Red Cross - 2019
- CPR, American Heart Association - 2019
Languages
English
Professional
Spanish
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Medical Assistant
Pain Specialties
12.2021 - Current
Medical Receptionist
CAM Medical Group
03.2021 - 12.2021
Medical Assistant
Skyline Physicians
12.2020 - 03.2021
High School Diploma -
J Sterling Morton East High School
Certification in Medical Assisting - Medical Assisting
Northwestern College
Some College (No Degree) - General Studies
Morton College
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