Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karla Osorio

Bethel,CT

Summary

Dynamic and detail-oriented professional with experience at handling food items properly, excelling in customer service and food preparation. A team player with strong time management skills, I consistently enhance customer satisfaction and operational efficiency. Fluent in Spanish, I effectively communicate with diverse clientele, ensuring a welcoming atmosphere and fostering loyalty.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
11.2023 - Current
  • Prepared high-quality beverages in accordance with company standards.
  • Provided exceptional customer service, ensuring satisfaction and loyalty.
  • Operated espresso machines and maintained equipment for optimal performance.
  • Assisted in training new baristas on beverage preparation techniques.
  • Maintained cleanliness of workstations, adhering to health and safety standards.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Retail Sales Associate

Primark
08.2023 - 11.2023
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized sales floor by restocking merchandise and ensuring visual displays met standards.
  • Processed transactions efficiently using point-of-sale systems, improving checkout speed and accuracy.
  • Collaborated with team members to achieve daily sales targets through effective communication and teamwork.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Babysitter

Care.com Inc
01.2023 - 07.2023
  • Supervised and ensured safety of children in home environment.
  • Developed engaging activities that promoted learning and creativity.
  • Communicated effectively with parents regarding daily updates and concerns.
  • Managed schedules to accommodate children's needs and routines.
  • Played games, worked on puzzles, and read books to young children.

Host

Puerto Vallarta Restaurant
08.2022 - 12.2022
  • Greeted guests, ensuring warm and welcoming atmosphere upon arrival.
  • Managed reservations and seating arrangements to optimize customer flow.
  • Provided menu information, enhancing guest dining experience through knowledge of offerings.
  • Collaborated with wait staff to ensure timely service and guest satisfaction.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Bagger

Caraluzzi's Market
06.2022 - 08.2022
  • Packaged customer purchases efficiently to ensure accurate and timely transactions.
  • Assisted customers with bagging needs, enhancing overall shopping experience.
  • Maintained cleanliness and organization of bagging area to support operational efficiency.
  • Collaborated with team members to optimize workflow during peak shopping hours.

Education

High School Diploma -

Bethel High School
Bethel, CT
06-2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cleanliness
  • Active listener
  • Cash register operation
  • Order taking
  • Safe food handling
  • FLUENT IN SPANISH

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Barista

Starbucks
11.2023 - Current

Retail Sales Associate

Primark
08.2023 - 11.2023

Babysitter

Care.com Inc
01.2023 - 07.2023

Host

Puerto Vallarta Restaurant
08.2022 - 12.2022

Bagger

Caraluzzi's Market
06.2022 - 08.2022

High School Diploma -

Bethel High School

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