Karla Perez
West Covina,CA
Summary
Detail-oriented professional with strong organizational skills, adept in managing executive schedules and maintaining accurate records. Proven ability to enhance communication and streamline processes in fast-paced environments. Experience in customer service and data analysis known for effective communication and conflict resolution skills, contributing to improved customer satisfaction and operational efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Secretary
P&T Metals
South El Monte, California
04.2025 - Current
- Managed scheduling and appointments for executives in a fast-paced metal manufacturing environment.
- Maintained accurate records and files for documents related to production and shipping.
- Utilized office software to create reports, presentations, and internal communications.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Processed payroll data using HR software for timely employee payments.
- Supported year-end processing, including tax forms and W-2 generation.
Plumbing
Carlos Plumbing
West Covina, CA
01.2022 - 01.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Bachelor's Degree - Chemistry, Molecular Cell Biology & Physiology
California State University, Long Beach
Long Beach, CA05-2027
Associate of Science - Chemistry
Rio Hondo College
Whittier, CA05-2024
Skills
- Data analysis
- Customer service
- Microsoft Office
- Time management
- Problem solving
- Conflict resolution
- Team leadership
- Continuous improvements
- Strategic planning
- Goal setting
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Secretary
P&T Metals
04.2025 - Current
Plumbing
Carlos Plumbing
01.2022 - 01.2024
Bachelor's Degree - Chemistry, Molecular Cell Biology & Physiology
California State University, Long Beach
Associate of Science - Chemistry
Rio Hondo College