Karla Perry
HONOLULU,HI
Summary
Results-oriented Branch Manager specializing in planning and managing total operations. Analytical and detail-orientated with over 15 years of experience. Friendly and adaptable professional with remarkable leadership and management skills. Detail-oriented and forward-thinking with strong communication, decision-making and problem solving abilities. Demonstrated skills motivating teams using transformational leadership. Excellent interpersonal skills. Encouraging manager and analytical problem-solver with talents for team building, Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
26
26
years of professional experience
3
3
years of post-secondary education
Work History
Branch Chief
City and County of Honolulu
Honolulu
06.2014 - Current
- Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
- Oversee daily operations of the front office staff and medical office staff to include but not limited to: counseling, payroll, purchasing, scheduling appointments, taking phone calls, troubleshooting, handling irate employees, DUI blood blood draws and DUI analysis.
- Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organisation.
- Performed equipment troubleshooting on hearing, vision, pulmonary function and DUI instruments.
Medical Technologist
City and County of Honolulu
HONOLULU, HI
08.2004 - 06.2014
- Oversaw work of two Medical Assistants.
- Researched and developed new procedures and policies.
- Used DUI instrumentation to perform complex analytical procedures.
- Facilitated smooth operations by maintaining accurate records of instrument and equipment repair, replacement and maintenance.
- Maintained compliance, ensuring conformance with OSHA, government requirements and lab protocols across all tasks.
- Enabled continuity of test performance by conducting weekly checks on supply levels and promptly restocking low-stock reagents.
- Improved patient outcomes by ensuring prompt communication of critical results to the City Physician.
- Ensured high standards of quality by maintaining up-to-date knowledge on technical instrumentation and analytical techniques.
- Checked and calibrated lab instruments and equipment to verify proper functioning.
- Conducted chemical and microscopic tests to obtain data for screening.
- Performed equipment troubleshooting on hearing, vision, pulmonary function and DUI instruments.
- Interpreted technical manuals.
- Supported audit, quality and performance monitoring by maintaining device logs and reports.
- Trained staff on equipment operation and care with physical demonstrations and educational presentations.
Medical Technologist
Clinical Laboratories of Hawaii
Honolulu, Hawaii
01.1998 - 07.2004
- Facilitated smooth operations by maintaining accurate records of instrument and equipment repair, replacement and maintenance.
- Checked and calibrated lab instruments and equipment to verify proper functioning.
- Conducted chemical, microscopic and bacteriological tests to obtain data for diagnosis, treatment and prevention of diseases.
- Performed equipment troubleshooting by resolving malfunctions.
- Observed health, safety and statutory regulations for operational compliance.
Education
Bachelor of Science - Medical Technology
University of Hawaii at Manoa
Honolulu, Hawaii 09.1994 - 05.1997
Skills
- Customer service
- Detail-orientated
- Deductive reasoning ability
- Human resource management
- Stock ordering systems
- Multi-tasking ability
- Engaging leadership style
- People-oriented
- Team player
- Proficient in MS Office
- Complex problem solving
- Employee management
- Risk mitigation strategies
- Friendly and polite
- Goal-orientated
- Standard operating procedures (SOP) compliance
- Flexible
- Approachable
- Resourceful nature
Timeline
Branch Chief
City and County of Honolulu
06.2014 - Current
Medical Technologist
City and County of Honolulu
08.2004 - 06.2014
Medical Technologist
Clinical Laboratories of Hawaii
01.1998 - 07.2004
Bachelor of Science - Medical Technology
University of Hawaii at Manoa
09.1994 - 05.1997