Karla Pravia
Miami,FL
Summary
Performance driven professional with nearly 20 years of combined expertise in Hospitality Human Resources Management and Finance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Human Resources
The Elser Hotel and Residences
Miami Downtown, FL
08.2022 - Current
- Part of the preopening team for the 646-luxury property featuring hotel and residential units and 150+ employees
- Manage all human resources functions including, talent management, compliance, training, compensation, benefits, payroll, and employee relations
- Created and maintained a strong culture of engagement, recognition, and development, attaining high levels of employee satisfaction
- Lead the HR department, setting goals, objectives, and systems, while planning, organizing, and controlling all departmental activities
- Communicate with corporate human resources in order to maintain consistent procedures, guidelines, and practices in all areas of disciplines; informs corporate of potential liabilities and problems.
Director of Human Resources
Carillon Miami Wellness Resort
Miami Beach, FL
10.2019 - 07.2022
- Led the Human Resources functions for the 4-star, 4-diamond luxury property with 110 apartment units, 70,000 square feet Spa, and 250 employees
- Monitored and ensured company compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviewed and modified policies and practices to maintain compliance
- Maintained knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applied this knowledge to communicate changes in policy, practice, and resources to upper management
- Developed and implemented employee recognition programs obtaining high level of employee satisfaction and a reduction in turnover.
Director of Human Resources
Royal Palm South Beach, A Tribute Portfolio Resort
Miami Beach, FL
08.2018 - 10.2019
- Directed the efficient administration and management of the 393 rooms resort and 200 employees
- Responsibilities included recruiting, onboarding, training and development, performance appraisal, wage and benefit administration, payroll compliance with statutory requirements and the execution of employee relations program and activities
- Managed and properly maintained all personnel records
- Provided guidance and counseling to Management and employees
- Managed the employee engagement survey process and assisted department Managers in developing action plans
- Managed workers compensation claims, unemployment claims and leave of absences
- Ensured compliance with all company policies and procedures, state and federal laws and regulations pertaining to Human Resources
- Ensured compliance with the Affirmative Action Plan.
Controller/Human Resources Manager
Courtyard Marriott Miami Downtown/Brickell Area
Miami, FL
10.2005 - 06.2018
- Responsible for managing all Accounting and Human Resources functions for the 233 rooms hotel and 75 Employees
- Prepared daily financial reports and hotel deposits
- Managed accounts payables and receivables
- Managed business checking account
- Monitored and verified credit card transmission reports settlements
- Managed chargebacks
- Prepared and submitted weekly forecasts
- Processed Semi-monthly payroll
- Maintained accurate and balanced tax records as required by law and the corporate office
- General Ledger Reconciliation
- Executed timely month-end and year-end closing
- Prepared P&L analysis for the Corporate Office
- Assisted GM with the preparation and review of the annual budget
- Responsible for the recruitment and onboarding of all positions
- Conducted new hire orientation
- Managed and properly maintained all personnel records
- Provided guidelines, direction, and support in the administration of the disciplinary process
- Wage and Benefits Administration
- Managed workers compensation claims, general liability claims, unemployment claims and leave of absences
- Managed employee recognition programs
- Managed employee relations matters with tact and sensitivity
- Ensure safety standards were met and maintained
- Managed the employee’s engagement survey process and develop actions plans
- Conducted Wage Survey of the local market and recommend enhancement of the hotel's compensation plan
- Ensured compliance with all company policies and procedures, federal, state, and local laws
- Assisted the company with training and transition for new hotels acquisitions.
Education
Skills
- Bilingual (English and Spanish)
- Strategic planning and implementation
- Policy and procedure development and compliance
- Team leadership
- Results oriented
- Highly organized
- Proficient in Windows, Microsoft Office, DDHAPnet, Fosse, Out of the Box, Unifocus, Broadvine, ADP Vantage, ADP WFN, EV5, TimeSaver, Kronos and iCIMS
Certification
Human Resources Management | Florida International University
Accomplishments
Awarded Controller of the Year 2017 by Dimension Development
References
Available upon request
Timeline
Director of Human Resources
The Elser Hotel and Residences
08.2022 - Current
Director of Human Resources
Carillon Miami Wellness Resort
10.2019 - 07.2022
Director of Human Resources
Royal Palm South Beach, A Tribute Portfolio Resort
08.2018 - 10.2019
Controller/Human Resources Manager
Courtyard Marriott Miami Downtown/Brickell Area
10.2005 - 06.2018
Human Resources Management | Florida International University
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