Karla Ramirez
Phoenix,Arizona
Overview
4
4
years of professional experience
Work History
Crew Member
Wendy’s
Phoenix, Arizona, United States
08.2024 - Current
- Welcomed customers into the restaurant with a friendly demeanor.
- Assisted in cleaning and maintaining restaurant cleanliness to ensure a welcoming environment
- Operate cash register, handle money
- Operated cash register and handled money accurately to facilitate smooth transactions
- Maintained inventory levels by stocking necessary supplies.
- Delivered exceptional customer service in fast-paced environment, addressing inquiries and resolving issues promptly.
- Assisted in training new crew members on operational procedures and customer service excellence.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Mac Leader
Madison Simis Elementary School
Phoenix, Arizona, United States
08.2023 - 02.2025
- Motivated and engaged students, developing skills and knowledge
- Assisted students with classwork and homework, fostering academic confidence
- Guided students in resolving academic challenges to improve their learning outcomes.
- Engaged parents in child’s education, strengthening home-school connections
- Motivated students, enhancing their skills and knowledge acquisition
- Facilitated training sessions for team members to enhance skills and promote best practices.
- Developed and executed strategic plans for program enhancement, resulting in higher participant satisfaction.
Retail Sales Associate
Ross Dress for Less
Phoenix, Arizona
08.2022 - 01.2023
- Developed customer service skills through direct interactions in retail environment.
- Resolved customer complaints and inquiries, ensuring positive experiences
- Greeted customers and engaged in conversation to assess needs and provide tailored solutions
- Assisted customers with product selection to enhance shopping experience.
Education
General Education -
North High School
Phoenix, Arizona05-2024
Skills
- Food handlers certificate
- CPR/First Aid/AED certification
- Bilingual in English and Spanish
- Customer service
- Multitasking
- Problem solving
- Teamwork
- Communicating
- Early childhood education completion
Timeline
Crew Member
Wendy’s
08.2024 - Current
Mac Leader
Madison Simis Elementary School
08.2023 - 02.2025
Retail Sales Associate
Ross Dress for Less
08.2022 - 01.2023
General Education -
North High School