Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Rocha

Woodland,CA

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

10
10
years of professional experience

Work History

Sales Director

River's Edge Senior Living
Sacramento , CA
2021.06 - Current
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Executed strategic plans for growth and new acquisitions.
  • Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
  • Exceeded sales goals through effective time management and resource allocations.

Administrative Assistant

Atria Senior Living
Davis , CA
2018.03 - 2021.06
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.

Shift Manager

Noah's Bagels
Davis , CA
2016.12 - 2020.05
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Shift Manager

Taqueria Guadalajara
Davis , CA
2016.06 - 2018.03
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.

Education

No Degree - Sales And Marketing

Sacramento City College
Sacramento, CA

High School Diploma -

Davis Senior High School
Davis, CA
06.2016

Skills

  • Active Listening
  • Critical Thinking
  • Time Management
  • Reliable

Languages

Spanish
Native or Bilingual

Timeline

Sales Director

River's Edge Senior Living
2021.06 - Current

Administrative Assistant

Atria Senior Living
2018.03 - 2021.06

Shift Manager

Noah's Bagels
2016.12 - 2020.05

Shift Manager

Taqueria Guadalajara
2016.06 - 2018.03

No Degree - Sales And Marketing

Sacramento City College

High School Diploma -

Davis Senior High School
Karla Rocha