Karla Roque
West Hollywood,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Records Manager
Glaser Weil
03.2020 - 12.2023
- Responsible for overseeing and managing records department
- Key responsibilities include: Communicate with all levels of firm personnel
- Utilize firm software to update files and add create new client matters
- Collaborate on large-scale projects
- Address questions and concerns related day-to-day operations and conflicts
- Supervise and guide employees based on upper management directives
- Process, analyze and deliver recommendations to upper management
- Administer, create, and oversee office files
- Manage the offsite records storage facility
- Manage production and process all incoming conflict requests
- Oversee records storage facility
- Recognize and acknowledge employee achievements.
Records Manager
Vendor Direct Solutions/Glaser Weil
02.2016 - 03.2020
- Responsible for overseeing and managed the records department
- Coordinated Electronic Services to meet the needs of trial team and production teams
- Integral part of the firm's management team for various projects within the records department
- Mentoring and developing staff
- Communicated with personnel at all levels within the firm
- Managed the production and processed all incoming conflict requests
- Administer, create, and oversee office files through a barcoding system
- Responsible both on-site and off-site office records storage facilities.
Paralegal
Walzer, Melcher LLP
02.2013 - 03.2016
- Responsible for the following: Prepared family law judicial forms and pleadings.
- Assisted six attorneys with case management, calendar, and travel arrangements
- Worked directly with clients to organize and process legal documents
- Updated and maintained the client's electronic database and files
- Screened potential clients for new business.
Legal Clerical Clerk III
Bank of America
02.2013 - 03.2016
- Responsibilities included: Received and processed litigation lawsuits through them banks processing system.
- Trained all new hires.
- Assisted Attorneys and paralegals in obtaining necessary paperwork pertaining to open cases.
Office Manager
Law Office of Nejapour & Associates
12.2005 - 02.2009
- Responsibilities included: Oversaw office and all administrative components, including payroll, invoice processing, bank accounts, and office supplies/equipment procurement.
- Resolved day-to-day client and staff concerns.
- Responsible for monthly client and office invoices.
- Played a crucial role in maintaining the office operational structure.
Education
Notary Public -
National University - Paralegal Certificate
09.2015
Skills
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Elite Software
- Autonomy iManage
- LMS Software
- Intapp
- IRM
Timeline
Records Manager
Glaser Weil
03.2020 - 12.2023
Records Manager
Vendor Direct Solutions/Glaser Weil
02.2016 - 03.2020
Paralegal
Walzer, Melcher LLP
02.2013 - 03.2016
Legal Clerical Clerk III
Bank of America
02.2013 - 03.2016
Office Manager
Law Office of Nejapour & Associates
12.2005 - 02.2009
Notary Public -
National University - Paralegal Certificate
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