Karla Rubio
Woodbridge,Va
Summary
Talented professional employee looking for a better work experience.
Overview
12
12
years of professional experience
Work History
Fulfillment Team Lead
Lowes Home Improvement
Woodbridge, VA
05.2025 - Current
- Advised Lowe's customers on flooring, appliances, and home improvement products
- Prepared special orders using Lowe's sales systems and product catalogs
- Guided customers through project planning, quotes, and purchase options
Sales Specialist
Lowe's Home Improvement
08.2020 - 11.2024
- Collaborated with contractors on project requirements.
- Created sales materials for various jobs and projects to support team efforts.
- Open up credit cards for new clients/enroll them in our rewards program.
- Managed their accounts with Lowe's; made sure the accounts were up to date.
- Went out to project sites to estimate missing materials for the project.
- Opened credit card accounts for new clients and enrolled them in rewards program.
Key Holder
Gap Outlet
10.2019 - 09.2020
- Opened and closed store, ensuring proper operation of POS system.
- Managed team of employees during shift, delegating tasks and ensuring coverage.
- Supported store operations by assisting the manager during the Covid period.
- Oversaw team of employees during shifts, coordinating tasks to maintain service quality.
- Enroll customers in the credit card program and offer the discount deals.
Key Holder
Boost Mobile
12.2018 - 10.2019
- Facilitated phone and plan upgrades to enhance customer satisfaction.
- Sold insurance plans to owners, facilitating coverage options.
- Distributed flyers and engaged potential customers to increase foot traffic.
- Managed store opening and closing procedures to ensure smooth operations.
Assistant Manager
Papaya Clothing
11.2014 - 12.2018
- Managed employee schedules and performed bank runs to ensure operational efficiency.
- Scheduled employee shifts to ensure adequate coverage. and made bank runs.
- Updated store displays weekly, enhancing visual merchandising to attract customers.
- Coordinated regular meetings with employees to discuss performance and set goals, fostering a culture of accountability.
Education
High school diploma -
Gar-Field Senior Hugh School
Skills
- Order fulfillment
- Order management
- Sales system management
- Quote preparation
- Catalog management
- Product catalog navigation
- POS systems
- Cost estimation
Other Activities
I enjoy spending time with my family, doing outdoor activities.
Timeline
Fulfillment Team Lead
Lowes Home Improvement
05.2025 - Current
Sales Specialist
Lowe's Home Improvement
08.2020 - 11.2024
Key Holder
Gap Outlet
10.2019 - 09.2020
Key Holder
Boost Mobile
12.2018 - 10.2019
Assistant Manager
Papaya Clothing
11.2014 - 12.2018
High school diploma -
Gar-Field Senior Hugh School