Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Karla Saenz

Kamas

Summary

Bilingual communicator skilled in teamwork and organization, consistently enhancing customer satisfaction and maintaining cleanliness standards. Committed to continuous improvement and delivering exceptional service while managing multiple tasks efficiently. I'm hard worker and very responsible with my job.

Overview

11
11
years of professional experience

Work History

Housekeeping Cleaner

Self-employeed
01.2024 - 08.2025
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Mopped and sweepted under beds and furniture.
  • Made sure owner was happy with his service.

Insurance, Costumer Service Bilingual

Health and Life Insurance
11.2023 - 08.2024
  • Skilled at working independently.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Worked with costumers concerns.
  • Bilingual helped with understanding there needs.
  • Made my best effort to learn and get my job done.

Bartender, Waitress and Server

Monument Grill and Golf Course
04.2020 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Made sure costumers were happy with there food and service.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Server

El Torrito Mexican Grill
03.2019 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server, Cashier

Ole Mexican Restaurante
08.2014 - 11.2014
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Did Not Finish High School

South Summit High School
Kamas, UT
08-2007

Skills

    -Teamwork

    -Empathy

    -Initiative

    -Hard Worker

    -Responsible

    -Communication

    -Self Motivation

    -Bilingual

    -Organize

Accomplishments

  • I'm a hard worker i love to learn and be a better person.

Languages

Spanish
Native or Bilingual

Timeline

Housekeeping Cleaner

Self-employeed
01.2024 - 08.2025

Insurance, Costumer Service Bilingual

Health and Life Insurance
11.2023 - 08.2024

Bartender, Waitress and Server

Monument Grill and Golf Course
04.2020 - 09.2023

Server

El Torrito Mexican Grill
03.2019 - 09.2023

Server, Cashier

Ole Mexican Restaurante
08.2014 - 11.2014

Did Not Finish High School

South Summit High School

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