Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Team Leader
Id Logistics
Fort Worth, TX
06.2023 - Current
Developed strategies for problem solving and conflict resolution among team members.
Conferred with other supervisors to coordinate operations and activities within or between departments.
Analyzed data from various sources to identify areas of improvement in the department's operations.
Provided coaching and feedback on employee performance, encouraging professional development.
Monitored daily workflow to ensure adherence to established policies and procedures.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Assigned projects and distributed tasks to team members as per area of expertise.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
Sales/Stocking Associate
Ulta Salon
Fort Worth, TX
10.2022 - 09.2023
Received shipments of merchandise and stocked shelves according to store requirements.
Organized backroom areas, ensuring all items were properly stored and labeled.
Assisted customers in locating products on the shelf or in the backroom.
Collaborated with team members to execute promotional displays quickly and accurately.
Processed transactions using a point-of-sale system.
Built relationships with customers to encourage repeat business.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Shipping and Receiving Associate
Amazon
Fort Worth, TX
08.2019 - 09.2021
Obtained required documentation to process shipments and support movement.
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Train and mentor new hires
Unit Clerk, CNA
Providence Hospital Medical
Waco, TX
06.2004 - 04.2009
Demonstrated knowledge in medical terminology to accurately transcribe physician orders.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
Documented vitals and added lab results into patient charts.
Answered phones to transfer calls or relay messages to patients or staff.
Assisted nursing and medical staff in clerical duties.
Documented activities and recorded information in EMR system.
Prepared charts for outpatient and inpatient services.
Checked-in patients upon arrival at the facility, collected copays, verified insurance cards.
Assisted in the preparation of patient charts and medical records.
Greeted patients, answered phone calls, and provided general information to visitors.
Performed data entry into an electronic health record system.
Provided support to physicians and nursing staff with administrative tasks.
Organized ordered medical tests, sample collection and patient transportation.
Education
High School Diploma -
Waco High School
Waco, TX
05.2001
Some College (No Degree) - Business Administration And Management
Tarrant County College
Fort Worth, TX
Skills
AED certified
CPR & First Aid certified
Time Management
Verbal and Written Communication
Problem-Solving
Patient Needs Assessment
Teamwork and Collaboration
Policy and Procedure Adherence
Customer- and Service-Oriented
Reliable and Punctual
Documentation and Record keeping
Team Player Mentality
Reading Comprehension Skills
Energetic Self-Starter
Friendly and Outgoing
Excellent Communication Skills
Goal oriented
Fluent in Spanish and English
Timeline
Team Leader
Id Logistics
06.2023 - Current
Sales/Stocking Associate
Ulta Salon
10.2022 - 09.2023
Shipping and Receiving Associate
Amazon
08.2019 - 09.2021
Unit Clerk, CNA
Providence Hospital Medical
06.2004 - 04.2009
High School Diploma -
Waco High School
Some College (No Degree) - Business Administration And Management