Karla Scott
Chesterfield,VA
Summary
Proactive Administrative Assistant with extensive experience in office administration, customer service, and data entry. Successfully managed multi-line phone systems, ensured confidentiality of sensitive information, and maintained accurate records. Strong skills in document preparation, scheduling appointments, and coordinating special projects, bringing efficiency and organization to any team.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Florida Institute of Technology
08.2008 - 06.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to student inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
High School Diploma -
Harrison High School
Colorado Springs, CO06.1985
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Verbal Communication
- Document Preparation
- Scheduling appointments
- Schedule Management
Timeline
Administrative Assistant
Florida Institute of Technology
08.2008 - 06.2022
High School Diploma -
Harrison High School
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