Karla Seaman
Jersey City,NJ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Manager of Operations
Rob's Maintenance And Renovation Services
10.2017 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Interacted well with customers to build connections and nurture relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Updated account information to maintain customer records.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
Waitress
Hospitality Marketing Group (HMG)
08.2006 - 03.2012
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Warehouse Worker
Tommy Hilfiger
12.2003 - 08.2006
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Junior Staff Accountant
Tecnoplanet
03.1998 - 11.2002
- Managed complex finance projects under direction of senior management to meet deadlines and budget limitations.
- Executed financial reporting, managing prepaid accounts, schedules, reconciliations, event settlements, and month-end accruals.
- Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
- Participated in internal and external audit processes to establish accurate financial records and comply with Generally Accepted Accounting Principles and regulatory requirements.
- Created journal entry schedules to improve efficiency, support, and documentation of accounting processes.
- Collected and arranged financial information and entered details into [Peachtree Accounting] financial management system.
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
Education
Associate of Business Administration - Currently Studying
Brigham Young University - Idaho
Rexburg, IDBachelors Degree in Computer Technician - Information Technology
San Jose De La Montaña
Tegucigalpa, Honduras12.1998
Skills
- Teamwork and Collaboration
- Employee Motivation
- Finance and Accounting Oversight
- Customer Service
- Inventory Management
- Store Organization
- Expense Tracking
- Financial Management
Certification
- Coding for beginners (Javascript, HTML+CSS)
- Self Reliance Training - 2015 (Brigham Young University)
- Personal Finances- 2015 (Brigham Young University)
- Starting and Growing My Business 2016 (Brigham Young University)
- Microsoft Office Course 1999
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Manager of Operations
Rob's Maintenance And Renovation Services
10.2017 - Current
Waitress
Hospitality Marketing Group (HMG)
08.2006 - 03.2012
Warehouse Worker
Tommy Hilfiger
12.2003 - 08.2006
Junior Staff Accountant
Tecnoplanet
03.1998 - 11.2002
Associate of Business Administration - Currently Studying
Brigham Young University - Idaho
Bachelors Degree in Computer Technician - Information Technology
San Jose De La Montaña
- Coding for beginners (Javascript, HTML+CSS)
- Self Reliance Training - 2015 (Brigham Young University)
- Personal Finances- 2015 (Brigham Young University)
- Starting and Growing My Business 2016 (Brigham Young University)
- Microsoft Office Course 1999
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