Karla Sena
Delivery Services /Business owner
Santa Fe,NM
Summary
Dedicated professional consistently striving to give best in every endeavor. Strong work ethic and passion for physical work, approaching each task with unwavering commitment. Believes in power of continuous learning and self-improvement for increased efficiency, productivity, happiness, and success. Values self-reliance, self-respect, and self-monitoring, with honesty and trustworthiness as foundation of interactions. Realistic in expectations, resilient in face of challenges, patient in achieving goals, and always focused on moving forward. Actively working on enhancing communication and technical skills while seeking opportunities for knowledge and education. Made significant strides in improving people skills. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
41
41
years of professional experience
Work History
Delivery Services Packages Amazon
KEAH, LLC Self Employed
10.2024 - Current
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Ensured accurate deliveries by labeling packages with correct shipping details.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Proved successful working within tight deadlines and a fast-paced environment.
Delivery Services for THE SANTA FE NEW MEXICAN
KEAH, LLC Self Employed
01.2000 - Current
- Guaranteed correct and punctual newspaper(s) delivery.
- Managed financial operations.
- Managed and instructed on delivery methods.
- Standardized procedures ensuring maximum safety for drivers
- Performed routine upkeep on vehicles.
- Supported personnel in the newspaper industry cooperatively.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
Small Business Owner
Self-employeed
01.1984 - 01.2000
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
- Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
- Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality
- Invested in technology upgrades to streamline operations and improve customer experience.
- Developed and maintained strong supplier relationships to ensure product quality and timely delivery.
- Conducted performance evaluations and provided constructive feedback to employees.
- Fostered positive work environment, leading to decrease in employee turnover.
Education
Bachelor Of Social Work - Social Worker
New Mexico State University
Las Cruces, NM12.1981
Skills
- Packing boxes
- Package preparation
- Product packaging
- Warehouse safety
- Deadline adherence
- Continuous improvement mindset
- Load lifting capacity
- Packaging documents
- Container selection
- Labeling requirements
- Problem-solving
- Flexible and adaptable
- Attention to detail
- Product organization
- Work well under pressure
- Clear communication
- Heavy lifting
- Sorting and staging
- Safety protocols
- Customer relations
- Inventory tracking
- Written communication
- Load balancing
- Willingness to learn
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Reliability
- Excellent communication
- Reliable and punctual
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Material handling
Timeline
Delivery Services Packages Amazon
KEAH, LLC Self Employed
10.2024 - Current
Delivery Services for THE SANTA FE NEW MEXICAN
KEAH, LLC Self Employed
01.2000 - Current
Small Business Owner
Self-employeed
01.1984 - 01.2000
Bachelor Of Social Work - Social Worker
New Mexico State University
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