Karla Skinner-McAfee
Oxnard,CA
Summary
Driven professional with a diverse background, including a pivotal role at Archon Protection, where I excelled in stress tolerance and self-defense tactics. Demonstrated integrity and honesty across sectors, from to customer service to farmhand conflicts , enhancing company reputation and client satisfaction. Skilled in traffic control and conflict resolution, I consistently achieve positive outcomes in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Patrol Officer
Archon Protection
10.2023 - Current
- Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
- Arrested suspects with appropriate use of force, following departmental guidelines and legal procedures.
Customer Service Representative
Pizza Hut
01.2021 - 10.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Farmhand
La Dolce Vita Farms
04.2019 - 11.2022
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
Education
Jones High School
Jones, OK05.2021
Skills
- Integrity and Honesty
- Stress Tolerance
- Self-defense tactics
- Traffic Control
- Patience and Tolerance
- Physical Fitness
- Animal Enrichment
Timeline
Patrol Officer
Archon Protection
10.2023 - Current
Customer Service Representative
Pizza Hut
01.2021 - 10.2023
Farmhand
La Dolce Vita Farms
04.2019 - 11.2022
Jones High School
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