Summary
Overview
Work History
Education
Skills
Timeline
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Karla Smith

Olathe

Summary

Professional driver with strong commitment to punctual deliveries and customer satisfaction. Skilled in efficient route planning, vehicle maintenance, and safety protocols. Known for strong teamwork, adaptability, and reliability in fast-paced environments. Consistently delivers results through effective communication and problem-solving skills. Volunteered for helping with children's programs at Westside Family Church including Summer Vacation Bible School Program KidsGiG, Sunday's for Kids Ministry and other church events

Overview

18
18
years of professional experience

Work History

Food Delivery Driver

Uber Eats
11.2024 - Current
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.

Food Delivery Driver

DoorDash
04.2023 - Current
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Verified orders prior to completing deliveries to avoid customer complaints.

Talent Sourcer 3 / Recruiter

U.S. Bank
11.2021 - 04.2024
  • Used various diverse sourcing strategies and sourcing tools to identify top talent to present to hiring managers and recruiting teams
  • Results driven cold calling, resume mining and scheduling job fairs to maintain a robust pipeline of candidates
  • Conducted phone interviews with candidates and sent completed interview documents to recruiters to schedule for recruiter interviews or hiring manager interviews
  • Created LinkedIn Recruiter projects, Excel spreadsheets and uploaded candidates resumes into the U.S
  • Bank Applicant Tracking System database
  • Presented Market Reports using Power Point slides in meetings with site directors, recruiting managers, recruiters and sourcers for quarterly meetings on sourcing efforts and results

Recruiter 2

U.S. Bank
07.2014 - 11.2021
  • Trained peers on Personal Branding, Applicant Tracking Systems, Social Media outreach through LinkedIn, LinkedIn Elevate, Trending, Facebook, and Twitter; Sourcing techniques Career Builder, Indeed, Avature and LinkedIn Recruiter
  • Full cycle Recruiter / Sourcing Specialist floated between two departments according to business needs
  • Created candidate pipelines for class hiring, reviewed rehires for eligibility, cold called and conducted phone and video interviews, consulted with management team weekly to determine recruiting strategy
  • Extended and negotiated offers and created offer letters
  • Handled fingerprinting, I-9 verifications, assisted trainers with onboarding process, created new hire badge request forms for all new hire classes and welcoming new hires
  • Worked in tandem with upper management, managers and trainers to manage retention targets
  • Complied and provided monthly new hire and separation statistical reports to upper management
  • Planned Hiring Events, Job Fairs and traveled to help run the events across the country

Corporate Recruiter

Client Services Inc.
05.2010 - 06.2014
  • Took a Job Transfer in 2010 from St Charles, MO to move to help open a new office in Lenexa, KS to hire approximately 180 employees for 3rd party credit card collections teams
  • Handled full life cycle recruiting for multiple locations: St Charles, MO, Lenexa, KS and Denison, TX
  • Conducted meetings with management team to identify the qualifications for an ideal candidate
  • Identified and utilized a variety of cost effective techniques, sources and ad campaigns to target quality candidates in the respective geographic market, built Employee Referral Programs
  • Consistently created new and fresh recruitment advertising campaigns with online job boards, job fairs, local colleges and employment centers
  • Handled scheduling interviews for hiring managers and conducted interviews on prospective candidates and provided daily feedback to the management team
  • Processed all recruitment related background checks, reference checks, drug tests, new hire paperwork and offer letters, reviewed rehires for eligibility

Corporate Recruiter

Client Services Inc.
11.2006 - 05.2010
  • Same job duties and job description for both St Charles, MO and Lenexa, KS locations

Education

High School Diploma -

Morrow High School
Ellenwood, GA

Skills

  • Strong Communication skills
  • Quick learner
  • Hardworking and responsible
  • Adaptable
  • Problem Solver
  • Relationship building
  • Schedule management
  • Customer service

Timeline

Food Delivery Driver

Uber Eats
11.2024 - Current

Food Delivery Driver

DoorDash
04.2023 - Current

Talent Sourcer 3 / Recruiter

U.S. Bank
11.2021 - 04.2024

Recruiter 2

U.S. Bank
07.2014 - 11.2021

Corporate Recruiter

Client Services Inc.
05.2010 - 06.2014

Corporate Recruiter

Client Services Inc.
11.2006 - 05.2010

High School Diploma -

Morrow High School

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Karla Smith