Karla Sosa

Enhanced office efficiency by streamlining administrative processes and implementing organizational systems. Supported executive staff through scheduling meetings, coordinating travel arrangements, Payroll and preparing crucial documents. Boosted team productivity by managing communication channels and ensuring timely responses to inquiries. Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Assistants Service Manager provide support to managers in a customer service center by completing duties such as monitoring service inquiries, maintaining inventory, enforcing service rules, tracking service operations, maintaining daily service reports, and reporting to managers.

As a Dental assistants I would be I charge of Taking and recording vital signs,Assist with oral examinations,Prepare tray,set-ups for oral procedures,Prepare patients and operatories for dental procedures,Expose digital radiographs and film, and perform x-ray processing,Help dentists by transferring instruments during procedures, such as fillings, crown preparations, and tooth extractions,take impressions and pour up models,Provide post-operative instructions as prescribed by the dentist,Provide patient prevention education,Maintain accurate patient treatment records,Schedule patient appointments,Work with patients on billing and payment,Manage infection and hazard control protocol,Identify and respond to medical and dental emergencies

Started as a Scanner where i helped customer purchases and supported transactions to streamline sales process. proceeded to get promoted October 2018, My new responsibilities involved authorizing discounts and special actions to resolve customer disputes and maintain satisfaction.
Taught employees use of registers, and satisfaction on diverse customer needs.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.Helped customers find specific products, answered questions and offered product advice