Karla Sullens
Tacoma
Summary
Results-driven professional with experience in transportation scheduling and package handling. Known for strong organizational skills and attention to detail, ensuring timely deliveries and compliance with safety protocols. Dedicated package handler skilled in efficient package sorting and safety compliance. Known for strong communication and teamwork, contributing to streamlined operations and enhanced workplace safety. Detail-oriented package handler with a proven track record in efficient sorting and problem-solving. Strong communicator and collaborator, committed to maintaining safety standards and meeting organizational goals through effective team strategies. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Meticulous and adaptable professional with a versatile background in logistics and administrative support. Known for strong problem-solving abilities and attention to detail, ready to enhance transportation services and ensure compliance with safety standards.
Overview
4
4
years of professional experience
Work History
Package Handler
Fedex
Dupont
10.2024 - Current
- Sorted packages by destination to ensure efficient processing.
- Operated scanning devices to track package location and status.
- Maintained a clean and organized work area for safety compliance.
- Collaborated with team members to meet daily shipping goals.
- Inspected packages for damage before handling or shipping.
- Followed safety protocols to minimize workplace hazards and injuries.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Picked products using RF scanner to fill orders.
Transportation Assistant
Veterans Administration
Seattle
10.2023 - 08.2024
- Coordinated transportation schedules for veterans, ensuring timely pickups and drop-offs.
- Assisted in maintaining transportation records and logs for compliance and reporting.
- Communicated with veterans regarding transportation options and service availability.
- Collaborated with staff to identify transportation needs for patient appointments.
- Operated scheduling software to manage vehicle assignments efficiently.
- Developed relationships with local service providers to enhance transportation resources.
- Coordinated with customers to arrange pick-up or delivery of goods in a timely manner.
- Organized shipments by determining appropriate routes and selecting modes of transportation.
- Provided administrative support such as filing paperwork, maintaining databases and preparing reports.
- Executed safe work practices in accordance with policies to minimize accidents.
- Advised management on changes in regulations affecting transport operations.
- Issued and collected passenger documents, marking paperwork as necessary to prevent reuse.
- Facilitated smooth loading and unloading of passengers by helping with individual and group issues.
Administrative Assistant
Fish and Wildlife USDA
Lacey
09.2021 - 02.2023
- Managed administrative tasks to support fish and wildlife conservation efforts.
- Assisted in preparing reports and documents for regulatory compliance.
- Maintained organized files and records for project tracking and audits.
- Responded to inquiries from the public regarding wildlife information and services.
- Collaborated with team members on data entry for research projects.
- Utilized office software to create presentations and informational materials.
- Implemented new filing systems to improve document accessibility and efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Scheduled appointments between clients and customers and internal staff members.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Proofread content for typo-free emails and documentation.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Facilitated communication between different departments within the organization.
- Greeted visitors and provided general information about the company.
- Handled incoming calls and directed callers to appropriate department or employee.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
General Studies
Baker City High School
Baker City, OR06-1985
Some College (No Degree) -
Eastern Gateway Community College
Steubenville, OHSkills
- Package sorting
- Scanning devices
- Transportation scheduling
- Record maintenance
- Safety compliance
- Customer relationship management
- Effective communication
- Team collaboration
- Problem solving
- Attention to detail
- Administrative support
- Process improvement
- Conflict resolution
- Time management
- Microsoft Word
- Customer service
- Dependable and responsible
- Relationship building
- Microsoft office
- Multitasking
- Organizational skills
- Written communication
- Communication
- Planning
- Organization
- Transportation coordination
- Record keeping
- Route planning
- Inventory management
- Package inspection
- Package scanning
- Adaptable to change
- Heavy lifting
- Truck loading and unloading
- Warehouse safety
- Work Planning and Prioritization
- Workplace cleanliness
Accomplishments
Honor Society PTK 2019 to 2024
Timeline
Package Handler
Fedex
10.2024 - Current
Transportation Assistant
Veterans Administration
10.2023 - 08.2024
Administrative Assistant
Fish and Wildlife USDA
09.2021 - 02.2023
General Studies
Baker City High School
Some College (No Degree) -
Eastern Gateway Community College