Summary
Overview
Work History
Education
Skills
Timeline
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Karla Taveras

Bachelor In Psychology
Teaneck,NJ

Summary

An applicant with a Bachelor's degree in Psychology and extensive experience providing high-level care to patients at a medical center, as well as experience in customer service, teaching, and sales.
Well-qualified with a proven record of success in any company. I have a lot of passion for anything I do. Being bilingual in Spanish and English at my current job helps me to connect with members, enabling them to understand the medical terminology for their treatments. It brings me great joy to help people, and I look forward to doing so with my education and experience. I am actively seeking a position that can utilize my skills. A dependable leader with exceptional organization, communication, and relationship management skills.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Medical Assistant Supervisor

Baker Health
1 2022 - Current
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Documented notes during patient visits.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Coordinated with physicians to develop and implement care plans for patients, ensuring the delivery of high-quality medical services.
  • Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
  • Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Collaborated with team members to achieve monthly sales targets and consistently exceeded expectations.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards
  • Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department

Assistant Manager

SAI Medical Center
06.2018 - 01.2022
  • Maintain and follow standard quality, safety, environmental and infection control policies and procedures
  • Adhere to local, state and federal laws, regulations and statutes
  • Maintain detailed and complete records of health care plans and prognoses
  • Collect medical histories and general health and life style information from patients
  • Educate patients on topics such as meditation, ergonomics, stretching, exercise, nutrition, the healing process, breathing, and relaxation techniques
  • Maintain accurate case histories of patients
  • Obtain and record patients' medical histories
  • Advise patients about recommended courses of treatment
  • Consult with or refer patients to appropriate health practitioners when necessary
  • Counsel patients about nutrition, exercise, sleeping habits, stress management, or other matters
  • Use masks, gloves and safety glasses to protect themselves and their patients from infectious diseases
  • Interview patients to obtain medical information and measure their vital signs, weight, and height
  • Record patients' medical history, vital statistics, or information such as test results in medical records
  • Clean and sterilize instruments and dispose of contaminated supplies
  • Show patients to examination rooms and prepare them for the physician
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
  • Contact medical facilities or departments to schedule patients for tests or admission
  • Schedule appointments for patients
  • Interact with clients to assist them in gaining insight, defining goals, and planning action to achieve personal, social, educational, and vocational development and adjustment
  • Write reports on clients and maintain required paperwork
  • Refer clients to other specialists, institutions, or support services as necessary
  • Provide occupational, educational, and other information to individuals so that can make educational and vocational plans
  • Collect information about individuals or clients, using interviews, case histories, observational techniques, and other assessment methods.

Manager

S&A Stores
05.2014 - 01.2017
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials
  • Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments
  • Schedule or monitor air or surface pickup, delivery, or distribution of products or materials
  • Respond to customers' or shippers' questions and complaints regarding storage and distribution services
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion
  • Develop ideas or plans for merchandise displays or window decorations
  • Store, pack, and maintain records of props and display items
  • Collaborate with others to obtain products or other display items
  • Install decorations, such as flags, banners, festive lights, or bunting on or in building, street, exhibit hall, or booth
  • Suggest specific product purchases to meet customers' needs.

Assistant Teacher

Voluntary Services
Newark, NJ
05.2015 - 08.2021
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Graded and evaluated student assignments, papers, and course work.
  • Supported student physical, mental, and social development using classroom games and activities.

Education

Bachelor of Arts - Psychology

Rutgers University
Newark, NJ
05.2019 - 05.2024

Associate of Arts - Liberal Arts

Essex County College
Newark, NJ

Medical Assistant - Medical Assisting & Phlebotomy

American Education Certification Association
05.2001 -

Life Coach -

Coaching For Performance
05.2001 -

Skills

Time Management

  • Excellent Communication

  • HIPAA Compliance Knowledge

    • Teamwork

    Leadership

    Problem Solving

    Detail Oriented

    Critical Thinking

    Bilingual Spanish /English

    Communication Expert

  • Team Building and Motivation

  • Patient Care Coordination

  • Staff Training and Development

    • Timeline

    Bachelor of Arts - Psychology

    Rutgers University
    05.2019 - 05.2024

    Assistant Manager

    SAI Medical Center
    06.2018 - 01.2022

    Assistant Teacher

    Voluntary Services
    05.2015 - 08.2021

    Manager

    S&A Stores
    05.2014 - 01.2017

    Medical Assistant - Medical Assisting & Phlebotomy

    American Education Certification Association
    05.2001 -

    Life Coach -

    Coaching For Performance
    05.2001 -

    Medical Assistant Supervisor

    Baker Health
    1 2022 - Current

    Associate of Arts - Liberal Arts

    Essex County College

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    Karla TaverasBachelor In Psychology