Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla Terry

Santaquin,UT

Summary

Dynamic and dedicated professional with extensive experience in customer service at McDonald's. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in cash handling and inventory management, consistently maintaining a clean and organized environment while fostering team collaboration. Committed to delivering excellence in every interaction.

Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

2026
2026
years of professional experience

Work History

Cashier

McDonald's

Run the register, taking food orders filling these orders helping customers with any and all needs!!

Car Hop

Sheralds

Going to cars, getting there order, filling orders, running register, helping rotation and inventory!!

Distribution/ Sales Clerk

USPS
06.2007 - 05.2025

Meeting and unloading of all mail trucks, Amazon, fed-ex, ups etc. Setup for Distribution, Distribution of all mail and parcels to individual carriers. Delivery of all mail to p.o. boxes, work return and forwarding of all mail and parcels, keeping back from clean and organized. Customer service on the window meeting customers needs, and services.

Non Foods Manager/ Deli

City Market Grocery Store
04.1994 - 07.2007
  • off.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. Worked in the deli the first five years prior to becoming GM Manager: duties was preparing all foods, salads, meats, chickens, hot food case. Rotation of all foods, date checks. Inventory, slicing and cooking of all foods!!

Cleaner

Silver Dollar
11.1993 - 07.1995

Cleaning and maintaining a healthy and safe environment. Washing, dusting, sweeping, mopping, sanitizing of tables chairs, restrooms, bar area etc.

Ladies Wear

Walmart
04.1990 - 01.1992

Received shipments, stocked, built displays, did clearance items, worked fitting room to assist customers.

Assistant Cook

Headstart Preschool
08.1986 - 05.1990

Cooked and Prepared food, rotating stock, dividing servings for classes, and delivering the food to individual classes and helping serving the children, clean up dishes, food, garbage etc.

Dishwasher

Crest Cafe
08.1979 - 06.1981

Washing of all dishes and putting them away, cleaning and sanitizing of all my work area!!

Education

Carbon High
Price, UT

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Complex Problem-solving
  • Merchandise restocking
  • Attention to detail
  • Inventory management
  • Inventory control
  • Sales expertise
  • Returns processing
  • Loss prevention
  • Loyalty program promotion
  • Multitasking and organization
  • Empathy and patience
  • Inventory restocking
  • Dependability and reliability
  • Online orders preparation
  • Ordering and stocking
  • Honest and dependable
  • Problem-solving
  • Hospitality and accommodation
  • Scanner operations

Timeline

Distribution/ Sales Clerk

USPS
06.2007 - 05.2025

Non Foods Manager/ Deli

City Market Grocery Store
04.1994 - 07.2007

Cleaner

Silver Dollar
11.1993 - 07.1995

Ladies Wear

Walmart
04.1990 - 01.1992

Assistant Cook

Headstart Preschool
08.1986 - 05.1990

Dishwasher

Crest Cafe
08.1979 - 06.1981

Cashier

McDonald's

Car Hop

Sheralds

Carbon High
Karla Terry