Karla Tovar

-Performed customized eyelash extension services, including classic, volume, and hybrid techniques, tailored to each client's preferences and desired look.
-Provided exceptional customer service by building strong client relationships, actively listening to individual needs, and addressing concerns to ensure high client satisfaction.
-Created a welcoming, comfortable environment to enhance client experience and foster a loyal client base.
Conducted detailed consultations to assess lash needs, educate clients on proper aftercare, and ensure optimal retention and results.
-Implemented high sanitation and safety standards by strictly adhering to hygiene protocols for tools and workspace.
Consistently received positive client feedback, demonstrating a commitment to quality, precision, and customer satisfaction.

-Delivered exceptional customer service by greeting guests, taking orders, and handling inquiries with a friendly approach.
-Prepared and served high-quality beverages and light meals, ensuring attention to detail in taste and presentation.
-Operated the cash register, managed accurate transactions, and maintained a balanced till.
-Maintained cleanliness and organization across the café, including restocking supplies and assisting with cleaning duties.
-Supported team members during peak times and upheld health and safety standards for a safe, welcoming environment.

-Welcomed clients warmly, managed check-ins, and provided a professional first impression to enhance client experience.
-Scheduled appointments, confirmed bookings, and coordinated rescheduling to optimize salon efficiency.
-Responded to phone inquiries, provided information on services and promotions, and handled client questions.
-Processed payments accurately, balanced the register, and handled cash transactions with precision.
-Maintained a clean and organized reception area, arranged product displays, and assisted with restocking retail items.
-Resolved client concerns professionally, ensuring satisfaction and promoting repeat business.
-Supported team by managing client flow, overseeing waitlists, and performing administrative tasks as needed.