Karla Tovar Reyes
Sarver,PA
Summary
Dynamic and dependable professional with a friendly demeanor, experienced at Macy's Department Store. Proven ability in customer service and teamwork, adept at problem-solving and adapting to new challenges. Committed to fostering positive environments and enhancing visitor experiences through effective communication and organizational skills. Passionate about continuous improvement and collaboration.
Overview
2027
2027
years of professional experience
Work History
Colleague Front of the House Support
Macys Department Store
Tarentum, PA
2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Welcome Center Attendant
Allegheny Valley YMCA
Natrona Heights, PA
09.2016 - 05.2022
- Greeted and assisted visitors, providing information about programs and services.
- Maintained cleanliness and organization of welcome area to enhance visitor experience.
- Processed registrations and payments efficiently using membership management software.
- Monitored facility access to ensure safety and compliance with YMCA policies.
- Supported event coordination efforts, helping to execute successful functions that attracted new visitors to the region.
Child and Youth Program Assistant
Allegheny Valley YMCA
Natrona Heights, PA
2018 - 2021
- Facilitated daily operations of youth programs, ensuring safety and engagement for participants.
- Collaborated in designing and executing activities that cater to various age groups.
- Monitored participant behavior, providing guidance and support to foster positive interactions.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
Education
Master of Science - Marketing
UNITEC Campus Atizapan
Estado De México Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Computer skills
Dependable and responsible
Languages
Spanish
Native or Bilingual
Timeline
Welcome Center Attendant
Allegheny Valley YMCA
09.2016 - 05.2022
Colleague Front of the House Support
Macys Department Store
2022 - Current
Child and Youth Program Assistant
Allegheny Valley YMCA
2018 - 2021
Master of Science - Marketing
UNITEC Campus Atizapan