Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Karla Turner

Harmony,ME

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

31
31
years of professional experience

Work History

Retail Sales Associate

TJ Maxx
05.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Handfinisher & Safety Coach

Goodyear Mold Plant
01.2015 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.

Cosmetologist

Owner Operater
04.1992 - 01.2017
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Processed payments, entering sales in register for prompt customer service.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Developed new techniques to improve appearance of customer and provide different looks.

Education

High School Diploma -

North Iredell High School
Olin, NC

Skills

  • Policy and Procedure Adherence
  • Strong Communication and Interpersonal Skills
  • Delivery Arrangements
  • Corporate Compliance
  • Dispute Mediation
  • Cash Handling
  • Communications Strategies
  • Maintaining Clean Work Areas
  • Time Management
  • Answering Customer Questions
  • Customer Needs Assessment
  • Customer Assistance

Additional Information

Please inquire if references are needed. Thank you!

Timeline

Retail Sales Associate

TJ Maxx
05.2023 - Current

Handfinisher & Safety Coach

Goodyear Mold Plant
01.2015 - Current

Cosmetologist

Owner Operater
04.1992 - 01.2017

High School Diploma -

North Iredell High School

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Karla Turner