Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla Valdez

Bellflower,CA

Summary

Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue. Enthusiastic about placing products attractively to grab attention of customers and promote sales. Well-versed in marketing, sales and customer service policies.

Overview

15
15
years of professional experience

Work History

Part-time Merchandise Associate/Cashier

TJ MAXX Corporation
08.2014 - Current
  • Accurately rang customer purchases/returns and counted change back to customer
  • Promoted credit and loyalty programs
  • Accurately processed and prepared merchandise for the sales floor
  • Maintained all organizational, cleanliness, and recovery standards for the sales floor

Markdown Coordinator/ Backroom Coordinator Assistant

TJ MAXX Corporation
08.2014 - Current
  • Updated prices
  • Ensured all shelf labels and signage reflect current promotions
  • Coordinated with management and inventory teams to prioritize markdowns without disrupting store operations
  • Condensed and pushed merchandise
  • Received truck delivery, prioritizing the processing of merchandise onto the sales floor
  • Trained and mentored Associates on established merchandising and processing principals utilizing appropriate company resources and tools
  • Ensured merchandise is properly tagged, hung, secured, and coded per company guidelines
  • Organized and rotated back stock for easy replenishment

Women's Apparel Coordinator

TJ MAXX Corporation
08.2014 - Current
  • Setup displays for new merchandise
  • Coordinated displays by price points or brands
  • Changed displays quarterly for the seasons
  • Maintains current, fresh, and fashionable features
  • Communicated with part time associates on projects that needed to be done
  • Made sure area was recovered to provide shoppability for customers

Front End Coordinator/ Customer Experience Coordinator

TJ MAXX Corporation
08.2014 - Current
  • Greeted Customers upon entering, exiting and handled cash and credit transactions
  • Stocked shelves and supplies in queue line
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responsible for ensuring merchandise is properly priced and processed before being sent back to floor
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures cashiers execute ringing and tasks according to company policy

Key Carrier

TJ MAXX Corporation
08.2014 - Current
  • Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
  • Monitors and measures productivity of team and coaches as necessary
  • Ensures compliance with recycling and, where applicable, hazardous waste programs
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs during customer interactions
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and supports maintenance of a risk-free environment
  • Opens and closes store to company policy and procedure

Caregiver

In Home Supportive Services (IHSS)
02.2010 - 09.2018
  • Maintain and develop an extensive list of patient notes and statistics that consists of patient care and progress.
  • Report abnormalities observed to caseworker and management.
  • Provide Hands-on support to patients with developmental disabilities.
  • Assist patients with the performance of activities of daily living, such as mobility, nutrition and housekeeping services to maintain the patient's health.
  • Provided general day-to-day support of patients occupational needs to help develop and maintain the patient’s independent living skills.
  • Responsible for the regulation of prescribed medications and ensuring accurate dispensing and consumption.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Retail Sales Associate

Ross Dress for Less
09.2010 - 09.2013
  • Created an environment that is customer focused
  • Assisted customers in person and over the telephone
  • Informed customers of store operations, promotions and products
  • Received payments by cash, check, credit card, vouchers or automatic debit.
  • Ensured that the store was in a clean and tidy manner.

Education

AA - Computer Science, Pharmacy

Cerritos College
08.2014

High School Diploma -

Opportunities For Learning Public Charter School
Bellflower
06.2009

Skills

  • Bilingual: Spanish
  • Developed Word, Excel, Outlook, PowerPoint, Access, Explorer skills
  • Self-Motivated, Dependable, Punctual
  • High Attention to Detail
  • Ability to Perform Multiple Tasks

Timeline

Part-time Merchandise Associate/Cashier

TJ MAXX Corporation
08.2014 - Current

Markdown Coordinator/ Backroom Coordinator Assistant

TJ MAXX Corporation
08.2014 - Current

Women's Apparel Coordinator

TJ MAXX Corporation
08.2014 - Current

Front End Coordinator/ Customer Experience Coordinator

TJ MAXX Corporation
08.2014 - Current

Key Carrier

TJ MAXX Corporation
08.2014 - Current

Retail Sales Associate

Ross Dress for Less
09.2010 - 09.2013

Caregiver

In Home Supportive Services (IHSS)
02.2010 - 09.2018

AA - Computer Science, Pharmacy

Cerritos College

High School Diploma -

Opportunities For Learning Public Charter School

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